Commercial Equipment Technician (Refrigeration/Cooking)

PriorityOne Group•Loveland, CO
•Onsite

About The Position

The Commercial Equipment Technician repairs, maintains, installs, and performs preventative maintenance on commercial cooking and refrigeration food-service equipment, including refrigerators, ice machines, ovens, and ranges. Technicians troubleshoot and resolve equipment issues onsite, document completed work using an iPad, and follow company and factory standards and service schedules. The role may suit someone with mechanical training in areas such as automotive, plumbing, or electrical work who is interested in transitioning to commercial equipment service. The company provides a van, service inventory, work phone, and tablet. Technicians are dispatched from home and may be required to work overtime and rotating on-call shifts. The role also includes maintaining the service vehicle and its inventory, building customer relationships, assisting and training employees, and developing quality-control training.

Requirements

  • At least 18 years of age.
  • At least three years of related experience and/or training, or an equivalent combination of education and experience.
  • Valid driver's license and a driving record that meets the company's safety standards.
  • Refrigeration (EPA) universal license.
  • Ability to read and interpret business and technical materials and governmental regulations; write reports, correspondence, and procedure manuals; and present information and respond to questions.
  • Ability to apply mathematical concepts, including fractions, percentages, ratios, and proportions, to practical situations.
  • Ability to define problems, collect data, establish facts, draw valid conclusions, and interpret technical instructions in mathematical or diagram form.
  • Knowledge of the internet, smartphones, and tablets, and familiarity with Microsoft Word, Excel, and Outlook or similar programs.
  • Comfort with or willingness to learn documenting work on an iPad.
  • Satisfactory background check and drug screen.
  • Ability to meet the physical demands of the role, including occasionally lifting or moving up to 75 pounds.

Nice To Haves

  • CFESA certifications.
  • Journeyman licenses.
  • Training certificates from manufacturers or service representatives.

Responsibilities

  • Repair, maintain, install, or refurbish equipment according to service schedules and company and factory standards.
  • Troubleshoot and resolve potential equipment problems at customer locations.
  • Apply product knowledge and pursue additional training and education as appropriate.
  • Accurately document completed work and submit work orders to office personnel according to company policy.
  • Coordinate with management to ensure timely work scheduling.
  • Keep the service vehicle clean, perform preventive maintenance, and maintain a vehicle logbook of service and repairs.
  • Keep the vehicle stocked with sufficient parts and tools.
  • Build and maintain customer relationships to provide excellent service and support the company's image.
  • Offer assistance and instruction to employees as needed.
  • Train new employees on the Field Service Technician position.
  • Develop and implement quality-control training for Field Service Technician employees.
  • Perform other related duties as assigned.

Benefits

  • Typical pay range of $35–$48 per hour based on experience and certifications.
  • Generous Time Away Program (PTO).
  • Medical, dental, vision, and life insurance.
  • 401(k) with company match.
  • Town Shares Program, offering an opportunity to share in the company's long-term financial success.
  • Paid training and career development opportunities.
  • Company work vehicle, uniforms, company phone, and iPad.
  • Dispatched from home.
  • Rotating on-call paid portal-to-portal.
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