Commercial Equipment Technician (Refrigeration/Cooking)

PriorityOne Group • Albuquerque, NM

1d • Onsite

About The Position

The Commercial Equipment Technician repairs, maintains, installs, and performs preventative maintenance on commercial cooking and refrigeration-related food service equipment, including refrigerators, ice machines, ovens, and ranges. The role involves troubleshooting equipment at customer locations, documenting work on an iPad, and providing excellent customer service. Technicians are provided with a company van, service inventory, phone, tablet, uniforms, and paid training. The position may suit someone with mechanical training in areas such as automotive, plumbing, or electrical work who is looking for a career change.

Requirements

• At least 18 years of age.
• At least three years of related experience and/or training, or an equivalent combination of education and experience.
• Valid driver's license and a driving record that meets the company's safety standards.
• Refrigeration (EPA) universal license.
• Ability to document work using an iPad; willingness to learn is acceptable.
• Ability to read and interpret business and technical materials, write reports and correspondence, and present information effectively.
• Ability to apply mathematical concepts, including fractions, percentages, ratios, and proportions, to practical situations.
• Ability to define problems, collect data, establish facts, draw valid conclusions, and interpret technical instructions.
• Knowledge of the internet, smartphones, tablets, and Microsoft Word, Excel, and Outlook or similar programs.
• Satisfactory background check and drug screen.
• Ability to perform the essential job duties, with reasonable accommodations where applicable.

Nice To Haves

• CFESA certifications.
• Journeyman licenses.
• Training certificates from manufacturers or service representatives.
• Mechanical training or experience in automotive, plumbing, or electrical work.

Responsibilities

• Repair, maintain, install, or refurbish equipment according to service schedules, company and factory standards, and required time frames.
• Troubleshoot and resolve potential equipment problems at customer locations.
• Apply product knowledge and pursue additional training and education as appropriate.
• Accurately document completed work and submit service orders according to company policy.
• Coordinate with management to ensure timely scheduling of work.
• Keep the service vehicle clean, perform preventive maintenance, and maintain a logbook of vehicle service and repairs.
• Keep the vehicle stocked with an adequate supply of parts and tools.
• Build and maintain customer relationships in the field to support customer service and the company's image.
• Assist and instruct employees as needed.
• Train new employees on the Field Service Technician role.
• Develop and implement quality-control training for Field Service Technician employees.
• Perform other related duties as assigned.

Benefits

• Typical pay range of $28.00–$40.00 per hour, based on experience and certifications.
• Generous paid time away program (PTO).
• Medical, dental, vision, and life insurance.
• 401(k) with company match.
• Town Shares Program, providing an opportunity to share in the company's long-term financial success.
• Paid training and career development opportunities.
• Company work vehicle, uniforms, company phone, and iPad.
• Dispatch from home.
• Rotating on-call paid portal-to-portal.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed