Commercial Equipment Technician (Refrigeration/Cooking)

Unlimited Service Group•Albuquerque, NM

About The Position

PriorityOne Group is hiring a Commercial Equipment Technician in Albuquerque, New Mexico, to repair, maintain, install, and provide preventive maintenance for commercial food-service equipment, including refrigeration and cooking equipment such as refrigerators, ice machines, ovens, and ranges. The role involves troubleshooting equipment at customer locations, documenting completed work on an iPad, coordinating schedules with management, and maintaining a properly stocked and clean service vehicle. Technicians receive a company van, work phone, tablet, uniforms, and paid training. The position may suit someone with mechanical training in fields such as automotive work, plumbing, or electrical work who is interested in changing career paths. The position includes rotating paid on-call work, dispatched from home, and overtime or on-call time may be required. PriorityOne Group describes itself as an equal opportunity employer committed to diversity and an inclusive workplace.

Requirements

Valid driver's license and a driving record that meets the company's safety standards.
Refrigeration EPA universal license.
At least three years of related experience and/or training, or an equivalent combination of education and experience.
Must be at least 18 years old.
Ability to document work using an iPad; must be comfortable with or willing to learn this process.
Ability to read and interpret business and technical materials, professional journals, procedures, and regulations.
Ability to write reports, business correspondence, and procedure manuals, and to present information and respond to questions.
Ability to apply mathematical concepts, including fractions, percentages, ratios, and proportions, to practical situations.
Ability to define problems, collect data, establish facts, draw valid conclusions, and interpret technical instructions in mathematical or diagram form.
Knowledge of the internet, smartphones, and tablets, and Microsoft Word, Excel, Outlook, or similar programs.
Satisfactory background check and drug screen.
Ability to meet the physical demands of the role, including regularly standing, using hands, and reaching; frequently stooping, kneeling, crouching, and crawling; and occasionally lifting or moving up to 75 pounds.

Nice To Haves

CFESA certifications.
Journeyman licenses.
Training certificates from manufacturers or service representatives.
Mechanical training or experience in automotive work, plumbing, or electrical work.

Responsibilities

Repair, maintain, install, or refurbish equipment according to service schedules and company and factory standards, within acceptable time frames.
Troubleshoot and resolve potential equipment problems at customer locations.
Apply product knowledge and pursue additional training and education as appropriate.
Accurately document completed work and submit work orders to office personnel according to company policy.
Coordinate with management to ensure timely scheduling of work.
Keep the service vehicle clean, perform preventive maintenance, and maintain a logbook of vehicle service and repairs.
Keep the vehicle stocked with a sufficient supply of parts and tools.
Build and maintain customer relationships to provide excellent service and support the company's image.
Offer assistance and instruction to employees as needed.
Train new employees in all aspects of the Field Service Technician position.
Develop and implement quality-control training for Field Service Technician employees.
Perform other related duties as assigned.

Benefits

Typical pay range of $28.00–$40.00 per hour, based on experience and certifications.
Generous paid time away program (PTO).
Medical insurance.
Dental insurance.
Vision insurance.
Life insurance.
401(k) with company match.
Town Shares Program offering the opportunity to share in the company's long-term financial success.
Paid training and career development opportunities.
Company work vehicle.
Uniforms.
Company phone and iPad.
Dispatched from home.
Rotating on-call paid portal-to-portal.