Commercial Equipment Technician (Refrigeration/Cooking)

PriorityOne Group•Fort Collins, CO

About The Position

Responsible for repairing, maintaining, installing, and performing preventive maintenance on commercial cooking or refrigeration-related food service equipment, including refrigerators, ice machines, ovens, and ranges. Technicians receive a company van, service inventory, work cell phone, and tablet. The role requires documenting work on an iPad; candidates with mechanical training in areas such as automotive, plumbing, or electrical work may be suited to this career transition opportunity. The position includes paid training and career development. Technicians are dispatched from home and participate in a rotating on-call schedule. Overtime and on-call time may be required.

Requirements

  • Must be at least 18 years of age.
  • At least three years of related experience and/or training, or an equivalent combination of education and experience.
  • Valid driver's license and a driving record that meets the company's safety standards.
  • Refrigeration (EPA) universal license.
  • Ability to read and interpret business and technical materials, governmental regulations, and professional publications; write reports, business correspondence, and procedure manuals; and present information and respond to questions.
  • Ability to apply mathematical concepts, including fractions, percentages, ratios, and proportions, to practical situations.
  • Ability to define problems, collect data, establish facts, draw valid conclusions, and interpret technical instructions in mathematical or diagram form.
  • Knowledge of the internet, smartphones, tablets, and Microsoft Word, Excel, Outlook, or similar programs.
  • Must complete a satisfactory background check and drug screen.
  • Ability to meet the physical demands of the role, including regularly standing, using hands, and reaching; frequently stooping, kneeling, crouching, and crawling; and occasionally lifting or moving up to 75 pounds.

Nice To Haves

  • CFESA certifications.
  • Journeyman licenses.
  • Training certificates from manufacturers or service representatives.
  • Mechanical training in automotive, plumbing, electrical, or similar fields.

Responsibilities

  • Repair, maintain, install, or refurbish equipment according to service schedules, company and factory standards, and acceptable time frames.
  • Troubleshoot and resolve potential problems at customer locations.
  • Apply product knowledge and pursue additional training and education as appropriate.
  • Accurately document completed work and submit work orders to office personnel according to company policy.
  • Coordinate with management to ensure timely scheduling of work.
  • Keep the service vehicle clean, perform preventive maintenance, maintain a vehicle logbook, and keep the vehicle stocked with parts and tools.
  • Build and maintain customer relationships to provide excellent service and support the company's image.
  • Assist and instruct employees as needed.
  • Train new employees on the Field Service Technician position.
  • Develop and implement quality-control training for Field Service Technician employees.
  • Perform other related duties as assigned.

Benefits

  • Typical pay range of $35–$48 per hour based on experience and certifications.
  • Generous Time Away Program (PTO).
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • 401(k) with company match.
  • Town Shares Program, offering an opportunity to share in the company's long-term financial success.
  • Paid training and career development opportunities.
  • Company work vehicle.
  • Uniforms.
  • Company phone and iPad.
  • Dispatched from home.
  • Rotating on-call paid portal-to-portal.
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