Commercial Equipment Technician (Refrigeration/Cooking)

PriorityOne Group•Centennial, CO
•Onsite

About The Position

The Commercial Equipment Technician repairs, maintains, installs, and performs preventative maintenance on commercial food-service cooking or refrigeration equipment, including refrigerators, ice machines, ovens, and ranges. The role includes troubleshooting equipment problems on location, documenting completed work on an iPad, maintaining a stocked and clean service vehicle, and building positive customer relationships. Technicians are dispatched from home and receive a company van, inventory, phone, tablet, uniforms, paid training, and career development opportunities. Overtime and on-call work may be required.

Requirements

  • Valid driver's license and driving record that meets the company's safety standards.
  • Refrigeration EPA universal license.
  • At least three years of related experience and/or training, or an equivalent combination of education and experience.
  • Must be at least 18 years of age.
  • Ability to read and interpret business and technical materials, write reports and business correspondence, and present information effectively.
  • Ability to apply mathematical concepts, including fractions, percentages, ratios, and proportions, to practical situations.
  • Ability to define problems, collect data, establish facts, draw valid conclusions, and interpret technical instructions.
  • Knowledge of the internet, smartphones, and tablets.
  • Knowledge of Microsoft Word, Excel, and Outlook or similar programs.
  • Comfort with or willingness to learn how to document work on an iPad.
  • Satisfactory background check and drug screen.
  • Ability to meet the physical demands of the role, including occasionally lifting or moving up to 75 pounds.

Nice To Haves

  • CFESA certifications.
  • Journeyman licenses.
  • Training certificates from manufacturers or service representatives.

Responsibilities

  • Repair, maintain, install, or refurbish equipment according to service schedules, company and factory standards, and acceptable time frames.
  • Troubleshoot and resolve potential equipment problems at customer locations.
  • Apply product knowledge and pursue additional training and education as appropriate.
  • Accurately document completed work and submit service orders to office personnel according to company policy.
  • Coordinate with management to ensure timely scheduling of work.
  • Keep the service vehicle clean, perform preventive maintenance, and maintain a logbook of vehicle service and repairs.
  • Keep the vehicle stocked with sufficient parts and tools.
  • Build and maintain customer relationships to provide excellent service and enhance the company's image.
  • Assist and instruct employees as needed.
  • Train new employees on all aspects of the Field Service Technician position.
  • Develop and implement quality-control training for Field Service Technician employees.
  • Perform other related duties as assigned.

Benefits

  • Typical pay range of $35–$45 per hour, based on experience and certifications.
  • Generous Time Away Program (PTO).
  • Medical, dental, vision, and life insurance.
  • 401(k) with company match.
  • Town Shares Program, offering an opportunity to share in the company's long-term financial success.
  • Paid training and career development opportunities.
  • Company work vehicle, uniforms, company phone, and iPad.
  • Dispatch from home.
  • Rotating on-call paid portal-to-portal.
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