Commercial Property Manager

SHOP Cos. Management•Dallas, TX

2d•Onsite

About The Position

SHOP Companies is seeking an experienced Commercial Property Manager for a full-time, on-site role in Dallas, Texas. The position supports the day-to-day management of retail properties, ensuring they are clean, safe, and presentable. The manager oversees lease agreements, tenant and vendor coordination, budgets, expenses, and financial performance, while addressing tenant concerns, coordinating maintenance and repairs, and ensuring compliance with safety, regulatory, and company standards. The role is on-site; remote work is not offered. The Commercial Property Manager works with administrative, facilities, assistant property management, leasing, and accounting teams; serves as the primary contact for retail tenants; leads leasing activities; oversees property operations and projects; manages financial processes and reporting; and coordinates with vendors, contractors, ownership, and other stakeholders. SHOP Companies describes its culture as collaborative and guided by people before profits, staying relevant, entrepreneurship, and doing the right thing.

Requirements

At least 5 years of direct commercial or retail property management experience.
Financial acumen, including the ability to discuss budgeting, financial reporting, and lease administration.
Ability to manage multiple properties, schedules, and priorities effectively.
Valid driver's license for travel between properties.
Proficiency with Yardi for property management.
Strong attention to detail and organizational skills.
Excellent communication and interpersonal skills.
Ability to prioritize tasks and work independently.
Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.

Nice To Haves

Bachelor’s degree in business administration, finance, or a related field.
Texas State Real Estate License.
Familiarity with property management software such as AppFolio, MRI, or Kardin.

Responsibilities

Prepare and manage annual property budgets, manage rent collections, analyze monthly financial variances, track expenses, and complete annual NNN/CAM reconciliations.
Coordinate management responsibilities with the administrative team, facilities, assistant property managers, leasing, and accounting.
Serve as the primary contact for retail tenants, enforce lease compliance, coordinate tenant onboarding, and facilitate tenant build-out logistics.
Lead leasing activities, including tenant acquisition, renewals, and lease administration.
Manage property operations, conduct routine site inspections, oversee capital improvement projects and emergency responses, and ensure compliance with local building codes.
Oversee work orders, preventive maintenance, capital work, invoice approval, project management, and move-in and move-out coordination.
Conduct property visits and inspections to identify maintenance needs, ensure cleanliness, and prevent potential issues.
Monitor rent collection and delinquent accounts, and enforce lease terms as needed.
Collaborate with vendors, contractors, and service providers to maintain property standards and control costs.
Ensure compliance with local regulations, safety codes, and industry standards.
Respond promptly to tenant inquiries, complaints, and emergencies.
Develop and implement strategies to improve occupancy, tenant retention, and property value.
Coordinate with accounting to route or authorize payments from client operating accounts and address accounts payable and accounts receivable questions.
Compile and present monthly financial and operational performance reports to property ownership and stakeholders.
Work with the administrative team to request Certificates of Insurance and W-9 compliance from vendors and tenants.