Commercial Parts Pro

Advance Stores Company•Lewisville, TX

12h

About The Position

The Commercial Parts Pro is a professional-level sales position supporting advanced commercial business functions. The role is responsible for profitable commercial business growth through customer retention and growth, and partners with the General Manager (GM) to manage Team Members. It requires expert knowledge of automotive systems and parts, the ability to source parts through multiple channels, and the ability to direct drivers to ensure timely and accurate deliveries. The position is full-time and eligible for sales commission based on individual or store performance. The role maintains commercial customer relationships, supports sales and service goals, provides day-to-day supervisory support, dispatches drivers, manages commercial stocking programs, and builds relationships with second-source suppliers. It also supports commercial returns, credit accounts, and driver coverage in partnership with the GM. The work is usually indoors, with occasional outdoor tasks and exposure to varied weather. The employee may also encounter moving mechanical parts, high or precarious places, hazardous chemicals, electrical-shock risk, explosives, and vibration. The role involves predominantly walking or standing and frequent lifting or moving of up to 50 pounds, with occasional lifting or moving of up to 100 pounds.

Requirements

High school diploma or GED.
A minimum of 3 years of prior automotive parts experience is preferred.
Proven sales ability and experience fulfilling customer transactions.
Formal or informal experience leading teams, supervising daily tasks, and working together to achieve goals.
Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic systems, and exhaust.
Ability to communicate effectively in spoken and written English and build strong relationships with customers, peers, and management.
Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and to write simple correspondence.
Ability to understand and execute written, oral, or diagram-based instructions.
Successful completion of the Parts Knowledge Assessment.
Basic math skills, including addition, subtraction, multiplication, and division using whole numbers, common fractions, and decimals.
Effective use of Microsoft Word and Excel.
Strong organizational skills and ability to multitask while remaining organized.
Understanding of commercial profitability, competition, market opportunities, and customer prioritization; may work with the Commercial Account Manager to determine customer pricing discounts.
Ability to work an assortment of days, evenings, and weekends as needed.
Ability to walk or stand predominantly; talk and hear; use hands and fingers to handle or feel; reach; climb or balance; and stoop, kneel, crouch, or crawl.
Ability to frequently lift or move up to 50 pounds and occasionally lift or move up to 100 pounds.
Required vision abilities include close, distance, and color vision, depth perception, and ability to adjust focus.

Nice To Haves

ASE certification is preferred but not required.
ASE P2 certification or ASE-ready equivalent.
Spanish language ability.
At least 3 years of prior automotive parts experience.

Responsibilities

Maintain commercial customer relationships.
Provide a GAS2 selling experience to commercial customers.
Achieve personal and store sales goals and service objectives.
Provide day-to-day supervisory support for Team Members.
Collaborate with the GM on coaching and development needs for Team Members.
Dispatch drivers and ensure delivery standards are achieved.
Maintain commercial stocking programs.
Build and maintain a network of second-source suppliers.
Maintain the core bank and commercial returns.
Maintain commercial credit accounts.
Partner with the GM to ensure proper driver coverage.
Source parts from multiple channels, including special order, FDO, and second sources.
Support customer transactions and provide advanced product and solution recommendations.