Commercial Parts Pro

Advance Auto Parts • Novi, MI

7d

About The Position

The Commercial Parts Pro is a professional-level sales position responsible for profitable growth of the commercial business through customer retention and growth. The role supports advanced commercial operations, maintains expert automotive systems and parts knowledge, sources parts through multiple channels, and directs drivers to ensure timely and accurate deliveries. The position partners with the General Manager (GM) to manage, coach, and develop Team Members. This is a full-time position eligible for sales commission based on individual or store performance.

Requirements

• High school diploma or general education degree (GED).
• A minimum of 3 years of prior automotive parts experience is preferred.
• Proven sales ability, with past experience fulfilling customer transactions.
• Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.
• Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic systems, and exhaust.
• Ability to speak and write English; Spanish is a plus.
• Ability to communicate effectively and build strong relationships with customers, peers, and management.
• Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and to write simple correspondence.
• Ability to understand and execute instructions provided in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Accurately perform basic math using whole numbers, common fractions, and decimals.
• Effective use of Microsoft Word and Excel.
• Strong organizational skills and ability to multitask while remaining organized.
• Understanding of commercial profitability concepts, competition, market opportunities, and customer prioritization; may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers.
• Ability to work an assortment of days, evenings, and weekends as needed.
• ASE P2 certified or an ASE-ready equivalent is listed as a success factor.
• ASE certification is preferred but not required.
• Friendly communication; effective listening and problem-solving skills.
• Ability to locate and stock parts, operate inventory systems and store equipment, and use POS and parts lookup systems.
• Safety knowledge and skills.
• Parts and automotive system knowledge.
• Advanced solution, project, and product-quality recommendation ability.
• Ability to source parts from multiple channels, including special order, FDO, and second source.
• Advanced selling skills for commercial customers.

Nice To Haves

• Spanish language ability.
• ASE certification.
• A minimum of 3 years of prior automotive parts experience.
• ASE P2 certification or an ASE-ready equivalent.

Responsibilities

• Maintain commercial customer relationships.
• Provide a GAS2 selling experience to commercial customers.
• Achieve personal and store sales goals and service objectives.
• Provide day-to-day supervisory support for Team Members.
• Collaborate with the GM on coaching and developmental needs for Team Members.
• Dispatch drivers and ensure delivery standards are achieved.
• Maintain commercial stocking programs.
• Build and maintain a network of second-source suppliers.
• Maintain the core bank and commercial returns.
• Maintain commercial credit accounts.
• Partner with the GM to ensure proper driver coverage.

Benefits

• Sales commission based on individual or store performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED