Commercial Parts Pro

Advance Auto Parts•Roanoke, VA

3d•$17 - $19

About The Position

The Commercial Parts Pro is a professional-level sales position supporting advanced commercial business functions. The role is responsible for profitable commercial business growth through customer retention and sales growth, and partners with the General Manager to support and develop Team Members. It requires expert automotive system and parts knowledge, the ability to source parts from multiple channels—including special orders, FDO, and second-source suppliers—and the ability to direct drivers to ensure timely, accurate deliveries. The position is full-time and eligible for sales commission based on individual or store performance. The role serves commercial customers, works toward sales and service goals, supports day-to-day team supervision, maintains commercial stocking programs and accounts, and helps ensure driver coverage. Work requires strong communication, organization, selling, sourcing, and problem-solving skills, along with knowledge of automotive systems, inventory and point-of-sale tools, and commercial profitability. The employee predominantly walks or stands and may need to lift or move up to 50 pounds frequently and up to 100 pounds occasionally. Work is usually indoors, with occasional outdoor duties and exposure to weather, moving mechanical parts, high or precarious places, chemicals, electrical shock risk, explosives, and vibration. Noise is usually moderate. The stated good-faith pay estimate is $17.15–$19.08 per hour for a new team member; the rate offered may depend on location, experience, education, leadership roles, skills, and applicable shift differential. Advance Auto Parts describes a comprehensive health and wellness benefits program, with details available through its benefits information page.

Requirements

High school diploma or GED.
Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic, and exhaust systems.
Speak and write English; communicate effectively and build strong relationships with customers, peers, and management. Spanish is a plus.
Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence.
Understand and execute written, oral, or diagrammed instructions.
Successfully complete the Parts Knowledge Assessment.
Accurately perform basic arithmetic using whole numbers, common fractions, and decimals.
Use Microsoft Word and Excel effectively.
Strong organizational skills.
Understand commercial profitability concepts, including competition, market opportunities, and customer prioritization; may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers.
Work an assortment of days, evenings, and weekends as needed.
Meet the physical demands of the role, including walking or standing; talking and hearing; handling or feeling items; reaching; climbing or balancing; stooping, kneeling, crouching, or crawling; and frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds.
Meet the job’s vision requirements, including close, distance, and color vision, depth perception, and ability to adjust focus.

Nice To Haves

A minimum of 3 years of prior automotive parts experience is preferred.
Proven sales ability and past experience fulfilling customer transactions.
Formal or informal experience leading teams, supervising daily tasks, and working together to achieve goals.
ASE certification is preferred but not required; ASE P2 certified or ASE-ready equivalent is identified as a success factor.
Spanish language ability.

Responsibilities

Maintain commercial customer relationships.
Provide a GAS2 selling experience to commercial customers.
Achieve personal and store sales goals and service objectives.
Provide day-to-day supervisory support for Team Members.
Collaborate with the General Manager on coaching and development needs for Team Members.
Dispatch drivers and ensure delivery standards are achieved.
Maintain commercial stocking programs.
Build and maintain a network of second-source suppliers.
Maintain the core bank and commercial returns.
Maintain commercial credit accounts.
Partner with the General Manager to ensure proper driver coverage.