Commercial Parts Pro

Advance Stores Company•Stamford, CT

About The Position

The Commercial Parts Pro is a professional-level sales position supporting advanced commercial business functions. The role is responsible for profitable commercial business growth through customer retention and expansion, and partners with the General Manager (GM) to support and manage Team Members. It requires expert automotive systems and parts knowledge, the ability to source parts from multiple channels, and the ability to direct drivers to ensure timely, accurate deliveries. The position is full-time and eligible for sales commission based on individual or store performance. The role involves maintaining commercial customer relationships, supporting sales and service goals, providing day-to-day supervisory support, managing commercial stocking programs, maintaining supplier relationships, and coordinating driver coverage. The employee will usually work indoors, with occasional outdoor work and exposure to weather and other workplace hazards. Physical demands include standing or walking for much of the workday, handling parts and equipment, and frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds.

Requirements

High school diploma or GED.
A minimum of 3 years of prior automotive parts experience is preferred.
Proven sales ability, with past experience fulfilling customer transactions.
Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.
Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic systems, and exhaust.
Ability to communicate effectively and build strong relationships with customers, peers, and management; English speaking and writing skills are required.
Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and to write simple correspondence.
Ability to understand and execute written, oral, or diagram-based instructions.
Successfully complete the Parts Knowledge Assessment.
Ability to use basic math accurately, including operations with whole numbers, common fractions, and decimals.
Effective use of Microsoft Word and Excel.
Strong organizational skills and ability to multitask while remaining organized.
Understanding of commercial profitability concepts, competition, market opportunities, and customer prioritization.
Ability to work an assortment of days, evenings, and weekends as needed.
Friendly communication, effective listening, and problem-solving skills.
Ability to locate and stock parts and operate inventory systems, store equipment, POS systems, and parts lookup systems.
Automotive parts and system knowledge, safety knowledge, and advanced commercial selling skills.
Ability to make advanced solution, project, and product-quality recommendations and source parts from multiple channels.
Ability to walk or stand predominantly during the workday; talk and hear; handle or feel objects; reach; climb or balance; and stoop, kneel, crouch, or crawl.
Frequently lift or move up to 50 pounds and occasionally lift or move up to 100 pounds.
Vision abilities including close vision, distance vision, color vision, depth perception, and adjusting focus.

Nice To Haves

Spanish language skills.
ASE P2 certification or equivalent readiness.
ASE certification is preferred but not required.

Responsibilities

Maintain commercial customer relationships.
Provide the GAS2 selling experience to commercial customers.
Achieve personal and store sales goals and service objectives.
Provide day-to-day supervisory support for Team Members.
Collaborate with the GM on coaching and development needs for Team Members.
Dispatch drivers and ensure delivery standards are achieved.
Maintain commercial stocking programs.
Build and maintain a network of second-source suppliers.
Maintain the core bank and commercial returns.
Maintain commercial credit accounts.
Partner with the GM to ensure proper driver coverage.
Source parts from special order, FDO, second-source suppliers, and other channels.
Support commercial pricing discounts in collaboration with the Commercial Account Manager, as applicable.