Commercial Parts Pro

Advance Auto Parts•Tampa, FL

About The Position

The Commercial Parts Pro is a professional-level sales position supporting advanced commercial business functions. The role is responsible for profitable growth through customer retention and growth, partners with the General Manager (GM) to manage Team Members, and requires expert automotive systems and parts knowledge. The position sources parts from multiple channels, including special orders, FDO, and second-source suppliers, and directs drivers to support timely and accurate deliveries. This is a full-time position eligible for sales commission based on individual or store performance.

Requirements

  • High school diploma or general education degree (GED).
  • Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic, and exhaust systems.
  • Ability to speak and write English; communicate effectively and build strong relationships with customers, peers, and management.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and write simple correspondence.
  • Ability to understand and execute written, oral, or diagram-form instructions.
  • Successfully complete the Parts Knowledge Assessment.
  • Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Use Microsoft Word and Excel effectively.
  • Strong organizational skills.
  • Understand commercial profitability concepts, including competition, market opportunities, and customer prioritization; may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Proven sales ability and past experience fulfilling customer transactions.
  • Formal or informal experience leading teams, supervising daily tasks, and working with others to achieve goals.
  • Knowledge and skills in safety, inventory systems, store equipment, POS and parts lookup systems, and automotive parts and systems.
  • Advanced solution, project, and product-quality recommendation ability; advanced selling skills for commercial customers.
  • Ability to locate and stock parts, source parts from multiple channels, multitask, and remain organized.
  • Effective communication, listening, and problem-solving skills.

Nice To Haves

  • A minimum of 3 years of prior automotive parts experience is preferred.
  • ASE P2 certification or equivalent ASE readiness.
  • ASE certification is preferred but not required.
  • Spanish language skills.

Responsibilities

  • Maintain commercial customer relationships.
  • Provide a GAS2 selling experience to commercial customers.
  • Achieve personal and store sales goals and service objectives.
  • Provide day-to-day supervisory support for Team Members.
  • Collaborate with the GM on coaching and Team Member development needs.
  • Dispatch drivers and ensure delivery standards are achieved.
  • Maintain commercial stocking programs.
  • Build and maintain a network of second-source suppliers.
  • Maintain the core bank and commercial returns.
  • Maintain commercial credit accounts.
  • Partner with the GM to ensure proper driver coverage.

Benefits

  • Eligible for sales commission based on individual or store performance.
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