Commercial Parts Pro

Advance Stores Company•Dickson, TN

About The Position

The Commercial Parts Pro is a professional-level sales position supporting advanced commercial business functions. The role is responsible for profitable commercial business growth through customer retention and development, and partners with the General Manager to manage Team Members. It requires expert knowledge of automotive systems and parts, the ability to source parts from multiple channels, and the ability to direct drivers to ensure timely and accurate deliveries. The position is full time and eligible for sales commission based on individual or store performance. The role involves maintaining commercial customer relationships, supporting commercial sales and service goals, supervising and developing Team Members, coordinating drivers, maintaining commercial stocking programs, and building a network of second-source suppliers. The employee will usually work inside and may occasionally work outdoors or encounter mechanical, chemical, electrical, and other workplace hazards. Physical duties include predominantly walking or standing, handling parts and equipment, and frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds.

Requirements

High school diploma or general education degree (GED).
Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic systems, and exhaust.
Ability to speak and write English and communicate effectively with customers, peers, and management.
Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence.
Ability to understand and execute written, oral, or diagram instructions.
Successfully complete the Parts Knowledge Assessment.
Ability to use basic math accurately, including whole numbers, common fractions, and decimals.
Effective use of Microsoft Word and Excel.
Strong organizational skills.
Understanding of commercial profitability concepts, competition, market opportunities, and customer prioritization.
Ability to work an assortment of days, evenings, and weekends as needed.
Proven sales ability and experience fulfilling customer transactions.
Formal or informal experience leading teams, supervising daily tasks, and working together to achieve goals.
Ability to walk or stand predominantly, talk and hear, handle or feel objects, reach, climb or balance, and stoop, kneel, crouch, or crawl.
Frequently lift or move up to 50 pounds and occasionally lift or move up to 100 pounds.
Close, distance, and color vision, depth perception, and ability to adjust focus.

Nice To Haves

At least 3 years of prior automotive parts experience is preferred.
ASE certification is preferred but not required; ASE P2 certification or equivalent ASE readiness is identified as a success factor.
Spanish language ability is a plus.

Responsibilities

Maintain commercial customer relationships.
Provide a GAS2 selling experience to commercial customers.
Achieve personal and store sales goals and service objectives.
Provide day-to-day supervisory support for Team Members.
Collaborate with the General Manager on coaching and developmental needs for Team Members.
Dispatch drivers and ensure delivery standards are achieved.
Maintain commercial stocking programs.
Build and maintain a network of second-source suppliers.
Maintain the core bank and commercial returns.
Maintain commercial credit accounts.
Partner with the General Manager to ensure proper driver coverage.
Source parts through channels including special order, FDO, and second sources.
Support commercial customer pricing discounts, potentially in coordination with the Commercial Account Manager.