Commercial Loan Coordinator II

Busey Bank•Edwardsville, IL

11d

About The Position

The Commercial Loan Coordinator II is responsible for ensuring the integrity of customer and loan information in loan applications and product packages, and works closely with Relationship Managers. The coordinator collaborates with sales leaders on new loan requests, renewals, modifications, and other customer requests in the Bank’s loan origination system, while building working relationships with external customers and third-party vendors. This role primarily handles more complex relationships, including loans from the Bank’s niche lending groups, and supports the LC Manager or Team Lead with onboarding and training other Loan Coordinators. The coordinator independently manages loan requests, renewals, monthly reporting, documentation, exception items, and related operational tasks with little to no supervision. The role also provides internal coordination across commercial lending departments and customer service in collecting information and documents. The position requires a high school diploma, at least two years of loan coordinating experience, and the ability to manage a pipeline of 15 or more loans.

Requirements

High school diploma required.
At least 2 years of loan coordinating experience required.
Ability to handle a pipeline of 15 or more loans at a time.
Strong knowledge of C&I and CRE lending processes and procedures.
Strong oral and written communication skills.
Strong organizational skills and excellent time management.
Strong computer skills, including proficiency with Microsoft Office products and proprietary bank systems.
Ability to multitask and work independently.
Ability to perform duties under frequent time pressures and complete work amid frequent interruptions.
Ability to handle difficult problems involving multiple facets and variables in non-standardized situations.

Nice To Haves

Continued education, such as an associate degree, preferred.
Previous exposure to attorney-prepared documentation preferred.

Responsibilities

Maintain knowledge of the Bank’s credit culture and advise Relationship Managers on deviations from standard practices.
Serve as a resource to Relationship Managers on loan operations and processing loan requests through the loan origination system.
Coordinate with internal departments, including Credit, Compliance, Deposit Operations, Loan Documentation, Loan Servicing, and Post-Closing Review.
Independently manage annual renewals, new loan requests, and monthly reporting tasks across all loan types.
Complete daily processes and keep pace with month-end, quarter-end, and year-end volumes.
Enter customer and loan information into the loan origination system, ensuring data integrity at the point of input.
Obtain pre-closing documentation, including flood letters, title work, appraisals, entity documents, corporate searches, and credit bureau reports.
Communicate verbally and in writing with clients, as directed by Relationship Managers, to collect information and documents and respond to general service requests.
Review closed loan packages to ensure loan documents were not changed at closing without approval under loan policy.
Request Change Memos reflecting post-approval adjustments to loan requests.
Verify recordation and collateral perfection when applicable.
Monitor and assist with clearing exception items.
Provide guidance and training to other Loan Coordinators in support of the Manager or Team Lead.
Monitor monthly reports for the Relationship Manager team.
Assist with processing and responding to daily overdrafts in accordance with Relationship Manager instructions and bank policies, as needed.
Assemble and coordinate client financial information for the Credit Department’s analysis, as needed.
Provide backup support for other Loan Coordinators during vacations and high-volume periods.
Participate in internal committees and task forces as requested by the Manager.
Perform other duties as assigned.