Commercial Loan Associate II

Marquette Bank•Orland Park, IL

12d•$55,000 - $65,000

About The Position

The Commercial Loan Associate II provides high-touch support to commercial clients and serves as a liaison and decision-maker between internal departments, including Loan Operations, Treasury Solutions, and Deposit Operations. The role provides administrative support to Commercial Loan Officers and requires a comprehensive understanding of documentation and perfection requirements for commercial mortgages, loans, and equipment finance transactions. The Associate determines the documentation needed to reflect negotiated terms and conditions, processes loan files for documentation preparation, and delivers customer service with minimal supervision. The position supports loan processing and closing, manages the loan pipeline, coordinates with internal teams and external parties, reviews files for accuracy, and responds to customer requests. It also supports Loan Committee and audit or examination requests and helps ensure the bank’s regulatory and internal policy requirements are followed.

Requirements

Two-year college certificate or equivalent experience in Commercial Lending Business Products preferred, including two years with Commercial Loan systems and documentation.
Ability to read, analyze, and interpret commercial loan and legal documents.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Thorough understanding of HMDA, LAR reporting, and NFIP as related to commercial lending.
Professional demeanor and communication skills to address inquiries or complaints from internal and external customers.
Ability to perform under high-volume and deadline-driven conditions.
Proficiency in Microsoft Office (Word and Excel) and keyboarding.
Excellent time management, attention to detail, and multitasking ability.
Self-motivated team player.
Notary Public designation.

Nice To Haves

Two-year college certificate or equivalent experience in Commercial Lending Business Products.
Two years of experience with Commercial Loan systems and documentation.

Responsibilities

Handle daily customer support requests, including balance inquiries, address changes, wire processing, advances, transfers, payments, and other loan inquiries.
Support Commercial Loan Officers by responding to calls and emails, preparing packages, entering data, tracking vendor invoices, and gathering information to resolve issues.
Monitor loan stages in the loan origination system and ensure appropriate status and adherence to timelines.
Initiate loan documentation by obtaining title work, flood and OFAC searches, insurance, organizational documents, real estate collateral documentation, and other due diligence items.
Manage the loan pipeline and coordinate with internal departments, title companies, and attorneys.
Review Commercial Loan Files for documentation accuracy before requesting closing documents.
Oversee the loan closing process, ensuring timely receipt and review of documentation and working directly with borrowers, title companies, and attorneys.
Serve as Secretary for the Bank Loan Committee or provide backup support as needed.
Coordinate requests from Bank examiners and audit staff and ensure credit file information is readily available.
Represent the department professionally in internal meetings and communicate key operational issues.
Comply with applicable laws and regulations, including the Bank Secrecy Act and Community Reinvestment Act, and follow bank policies, procedures, and risk management responsibilities.
Perform job-related responsibilities that support departmental and organizational goals within the scope and purpose of the position.

Benefits

Health insurance
Term life and disability insurance
Generous time off
401(k) Salary Savings Plan
Employee Stock Ownership Plan (ESOP)
Gym subsidy
Tuition reimbursement
Community involvement opportunities
FREE FunRewards checking account
Potential variable pay, including performance-based incentives, commissions, target bonus, and discretionary bonus