Commercial Loan Coordinator II - C&I
About The Position
The Loan Coordinator II is responsible for maintaining the integrity of customer and loan information in loan applications and product packages and works closely with Relationship Managers (RMs). The role collaborates with sales leaders to generate new loan requests, renewals, modifications, and other customer requests in the Bank’s loan origination system. It builds working relationships with external customers and third-party vendors and primarily handles more complex relationships, including loans from the Bank’s niche lending groups. The coordinator also supports the Loan Coordinator Manager or Team Lead with onboarding and developing other Loan Coordinators. The position requires knowledge of the Bank’s credit culture and loan operations, independent management of loan requests and reporting, and coordination with internal departments and external customers. The role may also provide training, reporting, overdraft support, and coverage for other Loan Coordinators.
Requirements
- High school diploma required.
- At least 2 years of loan coordinating experience.
- Strong oral and written communication skills.
- Strong organizational skills and excellent time management.
- Strong computer skills, including proficiency with Microsoft Office products and other proprietary bank systems.
- Ability to multitask and work independently.
- Ability to perform duties under frequent time pressures and complete work with frequent interruptions.
- Ability to handle difficult problems involving multiple facets and variables in non-standardized situations.
- Ability to handle a pipeline of 15 or more loans at a time.
- Strong knowledge of C&I and CRE lending processes and procedures.
Nice To Haves
- Continued education, such as an associate degree.
- Previous exposure to attorney-prepared documentation.
Responsibilities
- Maintain knowledge of the Bank’s credit culture and advise Relationship Managers on deviations from standard practices.
- Serve as a resource for Relationship Managers on loan operations and processing loan requests through the loan origination system.
- Act as a point of contact and liaison among internal departments involved in commercial lending, including Credit, Compliance, Deposit Operations, Loan Documentation, Loan Servicing, and Post-Closing Review.
- Independently manage and oversee annual renewals, new loan requests, and monthly reporting tasks across loan types with little to no supervision.
- Complete daily processes while keeping pace with month-end, quarter-end, and year-end volumes.
- Enter customer and loan information into the Bank’s loan origination system, ensuring data integrity.
- Obtain pre-closing documentation, including flood letters, title work, appraisals, entity documents, corporate searches, and credit bureau reports.
- Communicate verbally and in writing with clients, as directed by the Relationship Manager, to collect information and documents and respond to general customer service requests.
- Review closed loan packages to ensure loan documents were not changed at closing without approval under loan policy.
- Request Change Memos to reflect adjustments made to loan requests after approval.
- Verify recordation and collateral perfection, when applicable.
- Monitor and assist with clearing exception items.
- Provide guidance and training to other Loan Coordinators in support of the Manager or Team Lead.
- Monitor monthly reports for the Relationship Manager team.
- Assist with processing and responding to daily overdrafts as needed, following Relationship Manager instructions and Bank policies.
- Assemble and coordinate client financial information for the Credit Department’s analysis as needed.
- Provide backup support for other Loan Coordinators during vacations and high-volume periods.
- Participate in internal committees and task forces as requested by the Manager.
- Perform other duties as assigned.
Benefits
- 401(k) match
- Profit sharing
- Employee stock purchase plan
- Paid time off
- Medical, dental, and vision coverage
- Company-paid life insurance and long-term disability
- Supplemental voluntary life insurance
- Short-term and long-term disability
- Wellness incentives
- Employee assistance program
- Pre-tax health savings accounts and flexible spending accounts for eligible associates
- The role may be eligible for bonus or incentives based on company and individual performance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
