Commercial Lines Account Executive

Keystone Agency Partners LLC • Walnut Creek, CA

13d • $130,000 - $150,000 • Hybrid

About The Position

As a Commercial Lines Account Executive, you will serve as the technical insurance expert supporting Producers, Account Managers, clients, and carrier partners. You will help clients identify, evaluate, and mitigate risk while providing guidance on policy structure, coverage strategy, claims management, and marketplace trends. The role advises middle-market commercial clients across multiple industries and supports their insurance programs throughout the policy lifecycle.

You will lead carrier marketing and renewal strategies, evaluate proposals, share market insights, and support new business opportunities. You will also provide technical leadership and mentoring to service team members, build relationships with clients and carriers, maintain accurate account documentation, use agency and insurance technology platforms, and contribute to operational improvement. The position is hybrid for candidates within commuting distance of the Walnut Creek office; California residents more than 35 miles away may be considered for a fully remote arrangement. Hours are Monday through Friday, 8:30 a.m. to 5:00 p.m., with local and occasional overnight travel.

Requirements

• Active Property & Casualty license in the state(s) where business is conducted.
• At least 10 years of Commercial Property & Casualty insurance experience, risk management consulting, underwriting, loss control, or related industry experience.
• Extensive knowledge of commercial insurance coverage, policy interpretation, contractual risk transfer, indemnification, and claims management.
• Experience managing middle-market commercial accounts.
• Strong understanding of commercial marketing and renewal processes.
• Proven experience advising clients on complex insurance and risk management strategies.
• Experience using the Applied Epic Agency Management System.
• Proficiency with Microsoft Office Suite.
• Excellent communication, client service, organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Self-motivated and detail-oriented, with a collaborative approach and strong ownership and accountability.
• Ability to travel locally and occasionally overnight for client meetings, carrier visits, training, or other business-related activities.
• Ability to pass a criminal background check, as permitted by law.

Nice To Haves

• Industry designations such as CPCU and/or ARM.
• Demonstrated leadership, mentoring, or team development experience.

Responsibilities

• Act as a trusted advisor to middle-market commercial clients across a variety of industries.
• Review insurance policies, contracts, indemnification agreements, and risk exposures in depth.
• Analyze client operations and develop proactive risk management recommendations.
• Identify coverage gaps, contractual liabilities, and opportunities to strengthen insurance programs.
• Explain complex insurance concepts to clients clearly and practically.
• Assist clients with claims analysis, reporting strategies, and coverage interpretation.
• Lead and manage the request-for-proposal process with insurance carriers.
• Develop marketing strategies to secure appropriate coverage, terms, and pricing.
• Evaluate carrier proposals and provide strategic recommendations to clients and internal partners.
• Participate in renewal strategy meetings and present marketplace insights, trends, and carrier developments.
• Support Producers during new business opportunities and prospect presentations.
• Serve as a subject matter expert on Commercial Property & Casualty coverages, underwriting, risk assessment, and market conditions.
• Mentor, coach, and provide technical guidance to Account Managers and service team members.
• Stay current on industry trends, carrier appetite changes, legislative developments, and new coverage solutions.
• Support continuous process improvement and contribute ideas to enhance client experience and operational efficiency.
• Build long-term relationships with clients, carriers, and internal stakeholders.
• Attend client meetings, site visits, carrier meetings, lunch-and-learns, and industry events.
• Partner with Producers to develop and execute client service strategies.
• Advocate for clients throughout the policy lifecycle and claims process.
• Prioritize and manage multiple client accounts, projects, and deadlines.
• Maintain accurate electronic files and documentation in accordance with agency procedures.
• Use agency technology platforms, including Applied Epic, carrier portals, and other insurance software.
• Follow regulatory requirements, agency policies, and industry compliance standards.
• Support team members and provide backup coverage when needed.
• Participate in special projects and perform other duties as assigned.

Benefits

• Competitive compensation of $130,000–$150,000, based on expertise and experience.
• Health insurance plans, including PPO, HSA, and copay options.
• Dental insurance.
• Vision insurance.
• Company-paid disability insurance.
• Supplemental insurance, including critical illness, accident, legal, and pet insurance.
• 401(k) with Safe Harbor match.
• Paid time off.
• Paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed