Commercial Lines Account Executive

Foundation Risk Partners•New Hyde Park, NY

2h•$75,000 - $85,000

About The Position

Foundation Risk Partners is hiring for its growing team. The role collaborates with colleagues to deliver high-quality customer service and achieve service standards for execution, delivery, and retention. It provides clients with efficient, professional, and courteous service by phone, in writing, and in person. The position is accountable for managing risk by exchanging ideas and opinions, raising concerns, following policies and procedures, and acting in ways that support a positive customer experience. The position provides administrative support to designated Producers, Account Executives, and existing clients. It helps prepare renewal information, processes insurance transactions and account documentation, supports claims reporting and follow-up, and performs account operations, risk management, marketing support, and system-update duties. It also supports client education, invoicing and premium processing, renewal preparation, and customer retention. The stated pay transparency range is $75,000–$85,000 USD. Actual salary may vary based on factors including performance, location, and experience. Benefits include medical, vision, and dental options; a 401(k) with company match; company-paid life insurance; short- and long-term disability coverage; PTO starting at 18 days per year; 10 paid holidays; and 2 floating holidays.

Requirements

At least 5 years of related experience in the insurance industry.
Property & Casualty License.
Ability to analyze complex insurance situations, needs, and options and communicate them clearly, verbally and in writing.
Ability to work independently with limited supervision.
Ability to prioritize and manage multiple tasks effectively.
Intermediate computer skills, including Microsoft Word, Excel, and PowerPoint.
Strong verbal and written communication and negotiation skills.
Ability to address problems involving clients, staff, and vendors.
High attention to detail and accuracy.
Ability to multitask and prioritize a variety of activities.
Client-first attitude and ability to work effectively on a team.

Nice To Haves

Knowledge of Applied Epic.
College degree.

Responsibilities

Provide daily administrative support to designated Producers, Account Executives, and existing clients.
Gather and prepare renewal information, including loss runs, driver lists, and experience modification worksheets.
Process endorsement requests, certificates of insurance, evidence of insurance, and cancellations.
Assist clients with claims reporting, maintain contact during claim settlement, and update production staff about claim status.
Process and follow up on duties related to new and existing accounts, risk management, marketing support, and order entry.
Execute assigned transactions accurately and on time, maintaining documentation to required standards.
Occasionally contact clients to keep them informed about insurance.
Educate and coach business partners on insurance products, compliance, and operational duties.
Invoice applicable accounts and process premiums when required.
Maintain current files and prepare policy renewal questionnaires, recommending coverage enhancements to the Account Executive.
Review expiration lists before renewal to contact customers and improve retention.
Update client information in the agency system in accordance with department procedures.