Commercial Kitchen Service Technician

Unlimited Service Group•Knoxville, TN

About The Position

FESCO is hiring a Commercial Kitchen Service Technician to serve the greater Knoxville, Tennessee area. The technician will work in the field to help customers keep their businesses running by servicing commercial cooking and other food-service equipment. The role includes troubleshooting, diagnosing, and repairing equipment; performing preventive maintenance and emergency service calls; communicating with customers and internal teams; ordering parts; completing service paperwork; and maintaining a service vehicle. The technician will participate in an on-call rotation and ongoing training. FESCO is a provider of equipment service for the food-service industry, with more than 30 years of service. Its stated vision is to be the most reliable source of service management solutions for the food-service industry. FESCO is an equal opportunity employer that celebrates diversity and is committed to an inclusive environment for all employees.

Requirements

  • Previous experience servicing cooking, refrigeration, HVAC, or related equipment.
  • Strong electrical, electronic, and mechanical troubleshooting skills.
  • Excellent customer service and communication skills.
  • Dependable, organized, and professional.
  • Valid driver's license and a driving record that meets company safety standards.
  • Ability to successfully complete a background check and drug screen.
  • Must be at least 18 years old.

Nice To Haves

  • Experienced candidates may qualify for a sign-on bonus of up to $2,000.

Responsibilities

  • Troubleshoot, diagnose, and repair commercial cooking equipment.
  • Perform preventive maintenance and respond to emergency service calls.
  • Provide professional and courteous customer service.
  • Communicate with customers, dispatchers, managers, and sales staff.
  • Order parts and complete service paperwork.
  • Maintain the service vehicle.
  • Participate in an on-call rotation and ongoing training.

Benefits

  • Medical insurance coverage.
  • Dental insurance coverage.
  • Optional short-term disability coverage.
  • Long-term disability coverage.
  • Optional life insurance.
  • Optional vision insurance.
  • Paid time off for vacations and holidays.
  • 401(k) retirement plan with company match.
  • Town Shares Program, which allows employees to share in the company's long-term financial success as they grow with the company.
  • Competitive starting hourly rate.
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