Commercial Kitchen Service Technician

Smart Care Equipment Solutions • Boston, MA

1d • $28 - $48 • Onsite

About The Position

As a Commercial Kitchen Service Technician, you will become a trusted advisor to your customers by consistently delivering innovative solutions to predict and prevent kitchen equipment failure, contributing to the success of thousands of restaurants, hotels, hospitals, and other commercial customers.

Requirements

• High school diploma or equivalent.
• 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.
• Valid Real ID driver's license and acceptable motor vehicle record.
• Willingness and ability to participate in an emergency on-call rotation that includes nights and weekends.
• Availability for occasional overnight travel as assigned.
• Immigration sponsorship is not provided for this role.

Nice To Haves

• Relevant technical training, licenses, and/or certifications (e.g., EPA, CFESA).
• Commercial refrigeration and/or commercial cooking equipment repair experience.
• Self-motivated with a proven ability to prioritize and work independently with minimal direct supervision.

Responsibilities

• Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty foodservice equipment.
• Demonstrate your mechanical aptitude, troubleshooting skills, and ability to read diagrams and schematics.
• Properly troubleshoot, diagnose, and repair commercial kitchen equipment, including cooking, refrigeration, ware-washing, and other specialty foodservice equipment.
• Communicate with manufacturers as needed to assist with diagnoses and parts identification.
• Consult with the Technical Assistance Group for technical support while onsite.
• Install all parts ordered for the customer in a timely and professional manner and in accordance with company policy.
• Promote and recommend other services provided by Smart Care when appropriate.
• Produce accurate and timely administrative documentation, including work orders, time reporting, receipts, and truck stock inventory.
• Follow safe work practices and accident prevention procedures.
• Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory.
• Maintain productivity levels in accordance with company standards.

Benefits

• On-the-job training with available on-demand technical support
• Professional CFESA certifications and advancement opportunities
• Company service vehicle, fuel card, tablet, and cell phone provided for business use
• Market-leading benefits program, including 401(k) and paid time off
• Growth opportunities, including advanced technician and management positions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED