Commercial Insights Senior Manager

Amgen•Deerfield, IL

1d•$155,179 - $209,947

About The Position

Amgen is seeking a Senior Manager, US Insights and Analytics to lead analytics for a new product launch. The role develops an integrated view of launch performance, connecting market dynamics, HCP adoption and engagement, brand execution, patient access, and the patient journey. Its insights help the cross-functional launch team understand drivers of results, identify emerging opportunities and barriers, and make informed strategic and tactical decisions. The Senior Manager partners closely with Brand, Sales, Marketing, Patient Services, Market Access, Forecasting, Finance, and other analytics teams. The position requires strong analytical and data visualization capabilities, including SQL-based data manipulation, and the ability to translate complex commercial, patient, and payer data into clear, actionable insights for senior stakeholders.

Requirements

Doctorate degree and 2 years of market research/analytics experience; or master’s degree and 4 years; or bachelor’s degree and 6 years; or associate’s degree and 10 years; or high school diploma/GED and 12 years.
Strong analytical and data visualization capabilities, including SQL-based data manipulation.
Ability to translate complex commercial, patient, and payer data into clear, actionable insights for senior stakeholders.

Nice To Haves

Hands-on experience with SQL, Python, or R for querying and data analysis.
Proficiency with visualization tools such as Tableau or Power BI.
Familiarity with pharmaceutical datasets, including sales, claims, hub, EMR, and patient-level data.
Strong attention to detail and commitment to data accuracy and documentation.
Ability to manage multiple priorities in a fast-paced, cross-functional environment.
Excellent communication and presentation skills, including experience tailoring insights for senior leadership.

Responsibilities

Lead analytics and reporting for the new product launch, creating an integrated view of performance across brand, customer, and patient journeys.
Track and interpret launch metrics, including market opportunity, adoption, HCP engagement, patient identification, enrollment, initiation, time to therapy, adherence, persistence, and drop-off.
Deliver timely, actionable insights to the cross-functional Brand POD to inform launch strategy, resource allocation, and tactical decisions.
Conduct ad hoc and deep-dive analyses to explain performance trends, identify growth opportunities, and address commercial, patient access, and reimbursement questions.
Develop dashboards, recurring reports, and executive-ready presentations for launch reviews and senior leadership discussions.
Partner with Brand, Sales, Marketing, Market Access, Forecasting, Finance, and analytics teams to align on KPIs and deliver a cohesive interpretation of the data.
Assess market dynamics, customer segments, HCP adoption, promotional engagement, and competitive activity to identify launch opportunities and potential barriers.
Collaborate with Market Access and Patient Services analytics teams to evaluate payer coverage, reimbursement, affordability, fulfillment, and other access barriers.
Connect commercial activity and market access to patient starts, treatment continuity, and patient experience.
Manage and integrate data sources such as claims, specialty pharmacy, hub services, field activity, market research, and internal systems.
Ensure data accuracy, quality control, and clear communication across analytics outputs, while identifying ways to streamline recurring reporting.

Benefits

Health and welfare plans for staff and eligible dependents.
Retirement and Savings Plan with company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program, or sales-based incentive plan for field sales representatives.
Stock-based long-term incentives.
Award-winning time-off plans.
Flexible work models where possible.
Career development opportunities.