Commercial Insights Manager

IHG•GA, GA

10h•$95,000 - $110,000•Hybrid

About The Position

The Commercial Insights Manager provides high-quality analyses and action-focused insights to identify opportunities and support Hotel Performance Analytics and Regional Commercial teams in delivering IHG’s commercial priorities. The role supports revenue growth for hotels, brands, and the IHG AMER region, working independently and collaboratively in a fast-paced environment. The position builds and manages analyses, models, dashboards, AI agents, and tools that provide insights and drive performance. It develops presentations for internal or external management to report findings, interpret analyses, and make recommendations. The role analyzes results from testing initiatives, supports regular meetings with the immediate team, stakeholders, and regional leadership, and presents analytical findings. It also recommends improvements to relevant databases based on information needs, including internal and external data sources. The manager may lead and review less experienced staff, providing mentoring, technical guidance, or training.

Requirements

Bachelor’s degree in a relevant field such as business, economics, or statistics, or an equivalent combination of education and work-related experience.
8 to 10+ years of progressive work experience, with an emphasis on business analysis.
Excellent oral and written communication skills, with proficiency in MS Word and PowerPoint to translate technical data and statistical information into actionable business insights.
Excellent project management and stakeholder management skills.
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously, with strong attention to detail.
Quantitative skills, including Excel, Tableau, PowerPoint, BigQuery, Python, and SQL, alongside executive presence and stakeholder interaction skills.

Nice To Haves

Demonstrated expertise in the relevant business areas supported.

Responsibilities

Build and manage analyses, models, dashboards, AI agents, and tools that provide insights and drive hotel, brand, and regional performance.
Develop presentations for management to report findings, interpret data analyses, and make recommendations based on results.
Analyze results of testing initiatives in frequency and non-frequency applications.
Participate in regular meetings with the immediate team, stakeholders, and regional leadership, including presenting analytical findings.
Recommend enhancements to relevant databases based on information needs, including internal and external data sources.
May lead and review the work of less experienced staff, providing mentoring, technical guidance, and/or training.