Commercial Inside Account Executive - Development

SHI International Corp.•Austin, TX

9d•$40,000 - $150,000

About The Position

The Inside Account Executive conducts cold calls and prospecting to identify potential customers while nurturing existing relationships within assigned business accounts. The role assists customers with IT solutions and manages the sales cycle from quoting through order placement, collaborating with SHI internal resources to address inquiries and recommend solutions. The position requires strong communication, problem-solving, and customer service skills to achieve sales targets and provide a superior customer experience.

Requirements

Minimum bachelor's degree or equivalent work experience.
Minimum 1 year of sales experience in a similar role.
Ability to cold call and create new business opportunities.
Ability to grow existing customer relationships.
Ability to learn new concepts and processes quickly.
Proficiency in customer outreach and delivering tailored customer service solutions.
Basic proficiency in Microsoft Office tools.
Basic proficiency in project management.
Willingness and ability to travel in-market as needed (10%).

Responsibilities

Conduct cold calling and prospecting to identify potential customers.
Establish and nurture relationships by email and phone within assigned books of business.
Assist customers in selecting, deploying, and managing aspects of their IT environment.
Address client concerns and recommend ways to help customers achieve their objectives.
Prepare quotes and place orders based on customer requests.
Grow existing active buying accounts by managing projects through the entire sales cycle.
Meet or exceed monthly and quarterly production quotas.
Schedule and facilitate customer meetings with SHI internal resources.
Acquire and manage the IT needs of medium to large businesses while ensuring a best-in-class customer experience.
Collaborate and co-sell with SHI internal resources to resolve customer inquiries and offer solutions to IT challenges.