Commercial Inside Account Executive - Charlotte

SHI International Corp.•Charlotte, NC

3d•$40,000 - $150,000

About The Position

The Inside Account Executive conducts cold calls and prospecting to identify potential customers while nurturing existing relationships within assigned business accounts. The role assists customers with IT solutions and manages sales activities from quoting through order placement. It works with SHI internal resources to address customer inquiries and provide solutions, with the goal of meeting sales targets and delivering a superior customer experience. The position also acquires and manages IT needs for medium to large businesses and grows existing active buying accounts through the full sales cycle.

Requirements

Minimum bachelor's degree or equivalent work experience.
Minimum 1 year of sales experience in a similar role.
Ability to cold call and create new business opportunities (basic).
Ability to grow existing customer relationships (basic).
Ability to learn new concepts and processes quickly (basic).
Proficiency in customer outreach and delivering tailored customer service solutions (basic).
Proficiency in Microsoft Office tools (basic).
Proficiency in project management (basic).
Ability to travel 10% in-market as needed.

Responsibilities

Conduct cold calling and prospecting to identify potential customers.
Establish and nurture relationships via email and phone within assigned books of business.
Assist customers in selecting, deploying, and managing aspects of their IT environment.
Address client concerns and make recommendations to help customers achieve their objectives.
Quote and place orders based on customer requests.
Grow existing active buying accounts by managing projects through the entire sales cycle.
Meet or exceed monthly and quarterly production quotas.
Proactively schedule and facilitate customer meetings with SHI internal resources.
Acquire and manage the IT needs of medium to large businesses while ensuring a best-in-class customer experience.
Collaborate and co-sell with SHI internal resources to resolve customer inquiries and offer solutions to IT challenges.