Commercial Inside Account Executive - Charlotte

SHI International•Charlotte, NC

About The Position

The Inside Account Executive conducts cold calls and prospecting to identify potential customers while nurturing existing relationships within assigned business accounts. The role assists customers with IT solutions, manages the sales cycle from quoting through order placement, and collaborates with SHI internal resources to respond to inquiries and provide solutions. The position requires strong communication, problem-solving, and customer service skills to achieve sales targets and deliver a superior customer experience. The role manages IT needs for medium to large businesses, develops existing buying accounts, and guides customer projects through the sales cycle. It includes proactively scheduling customer meetings with internal resources and co-selling to address IT challenges. The position requires a minimum bachelor's degree or equivalent work experience, at least one year of sales experience in a similar role, and 10% in-market travel as needed.

Requirements

Bachelor's degree or equivalent work experience.
Minimum of 1 year of sales experience in a similar role.
Basic ability to cold call and create new business opportunities.
Basic ability to grow existing customer relationships.
Basic ability to learn new concepts and processes quickly.
Basic proficiency in customer outreach and delivering tailored customer service solutions.
Basic proficiency in Microsoft Office tools.
Basic proficiency in project management.
Ability to travel in-market 10% as needed.

Responsibilities

Conduct cold calling and prospecting to identify potential customers.
Establish and nurture relationships by email and phone within assigned books of business.
Assist customers in selecting, deploying, and managing aspects of their IT environments.
Address client concerns and make recommendations to help customers achieve their objectives.
Prepare quotes and place orders based on customer requests.
Grow existing active buying accounts by managing projects through the entire sales cycle.
Meet or exceed monthly and quarterly production quotas.
Proactively schedule and facilitate customer meetings with SHI internal resources.
Acquire and manage the IT needs of medium to large businesses while ensuring a high-quality customer experience.
Collaborate and co-sell with SHI internal resources to resolve customer inquiries and offer solutions to IT challenges.