Commercial Development Account Executive

Softchoice•Brisbane, CA

About The Position

Softchoice, a World Wide Technology (WWT) company, provides secure cloud, AI, software, and digital workplace solutions to U.S. commercial and SMB organizations and the Canadian market. The Commercial Development Account Executive is a direct quota carrier who manages an average of 15–20 accounts in an assigned territory. The role is responsible for overall account management, maintaining customer relationships and positively impacting Net Promoter Score, and growing accounts by aligning Softchoice’s capabilities with customers’ desired business outcomes. The account executive positions Softchoice as a trusted strategic partner and manages all aspects of account service, including quotes and orders and exceeding customer expectations. The role uses a customer-centered engagement model focused on understanding clients’ businesses, offering personalized market insights and compelling cases for change, and helping customers use technology to address business gaps and achieve their goals. The account executive works with internal specialists and vendor and distribution partners to develop and deliver solutions.

Requirements

At least 2 years of experience in a business-to-business sales environment.
Experience navigating and understanding annual reports, financial data, and forecasting.
Solid business acumen and understanding of sales funnel management.
Understanding of solution selling and creating value for business clients.
Strong verbal, written, listening, and presentation skills, including the ability to present complex solutions simply.
Strong problem-solving, organizational, and interpersonal skills.
Proficiency in Salesforce and Office 365 applications.
Strong commitment to exceptional customer service and relationship building.
Driven, self-motivated attitude and ability to work independently and in a team environment.
High school diploma or equivalent.

Nice To Haves

Experience in the technology industry.

Responsibilities

Create strategic account plans incorporating industry research, competitive insight, and client forecasts.
Develop strong executive and C-level relationships with existing and prospective clients.
Use Salesforce and Softchoice’s sales methodology to manage accounts, opportunities, and pipelines, and maintain consistent, accurate forecasts.
Use industry and Softchoice knowledge to identify client business problems and influence resources to address opportunities through software, hardware, and services solution sales.
Maintain strategic alignment with local vendor and distribution channel partners.
Keep current on product and industry knowledge and attend product training as required.
Collaborate with internal stakeholders and specialist resources to satisfy customers’ business objectives.
Manage assigned accounts and customer relationships, including processing quotes and orders and exceeding customer expectations.
Grow accounts by aligning Softchoice capabilities with customer business outcomes and positioning Softchoice as a strategic partner.