Commercial Development Account Executive

Softchoice•San Francisco, CA

About The Position

The Commercial Development Account Executive (CDAE) is a direct quota carrier who manages an average of 15–20 accounts in an assigned territory. The role is responsible for overall account management and maintaining customer relationships to positively impact Softchoice’s Net Promoter Score. The CDAE grows accounts by understanding customers’ desired business outcomes, aligning Softchoice’s capabilities to those outcomes, and positioning Softchoice as a trusted strategic partner. Account management includes processing quotes and orders and exceeding customer expectations. The role takes a customer-first, strategic-partnership approach to sales. The CDAE builds a thorough understanding of customers’ businesses and uses personalized market insights, compelling cases for change, and technology innovation to help customers address business gaps and reach their goals. Softchoice is an IT solutions provider serving U.S. commercial and SMB organizations and the entire Canadian market. It delivers secure cloud, AI, software, and digital workplace solutions. As a World Wide Technology company, Softchoice connects customers to global scale, technology partnerships, and expertise, including WWT’s Advanced Technology Center.

Requirements

At least 2 years of experience in a business-to-business sales environment.
Experience navigating and understanding annual reports, financial data, and forecasting.
Strong business acumen and understanding of sales funnel management.
Understanding of solution selling and creating value for business clients.
Strong verbal, written, listening, and presentation skills, including the ability to present complex solutions simply.
Strong problem-solving, organizational, and interpersonal skills.
Proficiency in Salesforce and Office 365 applications.
High-level commitment to exceptional customer service and relationship building.
Driven, self-motivated attitude and ability to work independently and in a team environment.
High school diploma or equivalent.

Nice To Haves

Experience in the technology industry.

Responsibilities

Develop strategic account plans, including industry research, competitive insights, and client forecasts.
Build strong executive and C-level relationships with existing and prospective clients.
Use Salesforce and Softchoice’s sales methodology to manage accounts, opportunities, and pipelines, and provide consistent, accurate forecasts.
Use industry and Softchoice knowledge to identify client business problems and drive and influence resources to address opportunities through the solution sale of software, hardware, and services.
Maintain strategic alignment with local vendor and distribution channel partnerships.
Keep product and industry knowledge current and attend product training as required.
Collaborate with internal stakeholders and specialized resources to meet customers’ business objectives.
Manage customer relationships and account activity, including processing quotes and orders and exceeding customer expectations.