Commercial HVAC Service Tech lll

Engineering Excellence•Chicago, IL

1d•$25 - $55

About The Position

Build your career working on commercial HVAC equipment alongside an experienced team of industry professionals. The Commercial HVAC Service Tech III diagnoses and repairs equipment issues, delivers quality workmanship, and provides exceptional customer service. Success in this role requires strong troubleshooting abilities, clear communication, and a commitment to safety and integrity. The position is suited to technicians seeking to expand their skills, gain hands-on experience, and grow their HVAC career with a supportive team. The role involves analyzing, diagnosing, and resolving customer concerns in commercial environments; servicing commercial heating, air conditioning, ventilation, and refrigeration equipment and accessories; and performing equipment start-ups as required. The technician also uses business systems and IVR systems, coordinates check-in with EE dispatchers, and delivers or removes equipment needed for service work. Additional duties include maintaining equipment, servicing or cleaning indoor air quality products, soldering, welding, brazing, and minor field fabrication. The job description may be reviewed and changed in accordance with Engineering Excellence's needs.

Requirements

At least 4 years of experience.
Experience in the commercial HVAC industry.
EPA 608 Refrigeration license.
Proven mechanical aptitude and experience in the commercial HVAC field.
Ability to operate the tools and equipment needed to perform various projects.
Ability to service commercial heating, air conditioning, ventilation, and refrigeration equipment and related accessories.
Demonstrated commitment to customer-focused service.
Ability to read and interpret drawings, blueprints, and production diagrams.
Ability to work overtime and weekend hours as required.
Must meet the minimum requirements for the company's background check criteria.
High school diploma or GED.

Nice To Haves

EPA 608 Universal certification is preferred.

Responsibilities

Analyze, diagnose, and resolve customer concerns in commercial environments.
Service commercial heating, air conditioning, ventilation, and refrigeration equipment and accessories.
Perform equipment start-ups as required.
Navigate and use a smartphone to support business systems.
Use IVR systems properly and check in with EE dispatchers.
Deliver and remove equipment needed to complete service work.
Provide excellent service to commercial customers and sustain high levels of customer satisfaction.
Handle customer concerns, questions, and problems effectively.
Prepare material requisition forms to maintain proper truck stock levels.
Perform equipment maintenance and service or clean IAQ products.
Perform soldering, welding, brazing, and minor field fabrication.
Perform other duties as assigned.