Commercial HVAC Service Tech lll

Engineering Excellence•Farmington, MI

4d•$25 - $55

About The Position

The Commercial HVAC Service Tech III works on commercial HVAC equipment alongside an experienced team. The technician diagnoses and repairs equipment issues, delivers quality workmanship, and provides exceptional customer service. The role calls for strong troubleshooting and communication skills, along with a commitment to safety and integrity. It is intended for technicians seeking to expand their skills and grow their HVAC careers. The position involves analyzing and resolving customer concerns in commercial environments; servicing commercial heating, air conditioning, ventilation, and refrigeration equipment and accessories; performing equipment start-ups; and supporting business systems using a smartphone and IVR systems. The technician also delivers and removes equipment needed for service work, maintains customer satisfaction, handles customer questions and concerns, manages truck stock through material requisitions, and performs maintenance and cleaning, including work on IAQ products, soldering, welding, brazing, and minor field fabrication.

Requirements

Experience in the commercial HVAC industry.
EPA 608 Refrigeration license; Universal preferred.
Proven mechanical aptitude and experience in the commercial HVAC field.
Ability to operate the tools and equipment necessary to perform projects.
Ability to service commercial heating, air conditioning, ventilation, and refrigeration equipment and related accessories.
Demonstrated commitment to customer-focused service.
Ability to read and interpret drawings, blueprints, and production diagrams.
Ability to work overtime and weekend hours as required.
Must meet the minimum requirements for the company's background check criteria.
Minimum of 4 years of experience.
High school diploma or GED.

Nice To Haves

Universal EPA 608 Refrigeration license.

Responsibilities

Analyze, diagnose, and resolve customer concerns in commercial environments.
Service commercial heating, air conditioning, ventilation, and refrigeration equipment and accessories.
Perform equipment start-ups as required.
Use a smartphone to support business systems and properly use IVR systems, including checking in with EE dispatchers.
Deliver and remove equipment needed to complete service work.
Provide excellent service to commercial customers and sustain high levels of customer satisfaction.
Handle customer concerns, questions, and problems effectively.
Prepare material requisition forms to maintain proper truck stock levels.
Perform equipment maintenance and servicing or cleaning, including IAQ products, soldering, welding, brazing, and minor field fabrication.