Commercial HVAC Service Agreement Sales Representative - Kansas City

Carrier•Lenexa, KS

8d•$79,000 - $158,000•Onsite

About The Position

Carrier is seeking a customer-focused sales professional to grow its recurring-revenue service agreement account base. The representative works predominantly in the field with customers in the Kansas City, Missouri area, connecting building owners and facility managers with preventative-maintenance solutions. The role involves assessing facility equipment, operational needs, budgets, and long-term goals, then developing tailored proposals for service agreements that support building performance, reliability, and efficiency. The position combines new-customer prospecting with account growth and requires close collaboration with internal operations teams to support service delivery and address customer issues. Carrier offers commission-based earning potential, a company car program, technical sales training, lead-generation support, and career development opportunities. The stated annual salary range is $79,000 to $158,000, with possible short-term cash incentives subject to plan requirements.

Requirements

High school diploma or GED.
At least 3 years of experience in commercial HVAC sales or industrial sales, commercial HVAC service contracting, technical sales, sales engineering, or account management involving HVAC, building systems, mechanical services, controls, or energy services.
Ability to lift and carry 20 pounds, climb ladders and stairs, and work safely around rooftops, mechanical rooms, and elevated platforms as required.
Valid driver’s license and ability to meet company driving requirements, where applicable.

Nice To Haves

Bachelor’s degree in Engineering, Construction, Facility Management, or Business.
Aptitude for understanding building mechanical system basics, facility-management budgeting processes, sustainability initiatives, and customer needs.
HVAC industry knowledge.
Strong communication skills and ability to present to clients and key stakeholders.
Strong team-building and relationship-building abilities and desire.

Responsibilities

Prospect, research, and qualify potential customers using Carrier’s installed equipment base, referrals, internal leads, directories, competitor sites, and site surveys.
Conduct facility walkthroughs and site surveys to identify equipment and site conditions, assess customer needs, and develop maintenance-agreement proposals.
Present solutions, assess customer needs, answer questions, and secure new customer service agreements.
Build rapport and use effective questioning to understand customer needs, budgets, decision-making processes, timelines, and next steps.
Develop proposals tailored to customer needs and close sales.
Use Salesforce and applicable sales tools to record customer interactions and sales activities, manage account plans and opportunity strategies, track backlog and pipeline quality, forecast sales, and follow up promptly.
Collaborate with internal operations teams to support quality service-agreement delivery and resolve customer issues.
Demonstrate energy, resilience, accountability, and commitment to customer expectations and business commitments.

Benefits

Medical, dental, and vision coverage.
Wellness incentives.
Retirement benefits.
Paid vacation, up to 15 days.
Paid sick days, up to 5 days.
Paid personal leave, up to 5 days.
Paid holidays, up to 13 days.
Birth and adoption leave.
Parental leave.
Family and medical leave.
Bereavement leave.
Jury duty leave.
Military leave.
Purchased vacation.
Short-term and long-term disability.
Life insurance and accidental death and dismemberment coverage.
Health Savings Account, Health Care Spending Account, and Dependent Care Spending Account.
Tuition assistance.
Possible short-term cash incentives, subject to plan requirements.
Commission plan with unlimited potential.
Company car program, with a monthly stipend and mileage reimbursement or a company vehicle.