Commercial HVAC Service Agreement Sales Representative

Carrier•Missouri City, TX

7d•$79,000 - $158,000•Onsite

About The Position

The Commercial HVAC Service Agreement Sales Representative drives growth of Carrier’s recurring revenue account base by developing customer relationships and securing preventative maintenance service agreements. The role works primarily in the field with customers and is based in Houston, Texas. It involves assessing facility equipment, operational needs, budgets, and long-term goals to develop tailored proposals that support building performance, reliability, and efficiency. The representative prospects and qualifies customers, conducts facility walkthroughs and site surveys, presents proposals, manages sales opportunities and forecasts in Salesforce, and collaborates with operations teams to support service agreement delivery and resolve customer issues. Carrier offers a commission plan, a company car program, specialized technical sales training, lead-generation support, global OEM resources, local team support, and structured career-development paths. The position pays $79,000–$158,000 annually and may include short-term cash incentives, subject to plan requirements.

Requirements

High school diploma or GED.
At least 2 years of experience in commercial HVAC sales, commercial HVAC service contracting, technical sales, sales engineering, or account management in HVAC, building systems, mechanical services, controls, or energy services.
Ability to lift or carry 20 pounds, climb ladders or stairs, and work safely around rooftops, mechanical rooms, and elevated platforms as required.
Valid driver’s license and ability to meet company driving requirements, where applicable.

Nice To Haves

Bachelor’s degree in Engineering, Construction, Facility Management, or Business.
Aptitude for understanding building mechanical system basics, facility management budgeting processes, sustainability initiatives, and customer needs.
HVAC industry knowledge.
Strong communication skills and ability to present to clients and key stakeholders.
Strong team-building and relationship-building ability and desire.

Responsibilities

Prospect, research, and qualify potential customers using Carrier’s installed equipment base, referrals, internal leads, directories, competitor sites, and site surveys.
Conduct facility walkthroughs and site surveys to identify equipment and site conditions, assess customer needs, and develop maintenance agreement proposals.
Make sales presentations, answer customer questions, assess needs, and secure new service agreements.
Build customer rapport and use effective questioning to identify needs, budget, decision-making processes, timelines, and next steps.
Develop proposals tailored to customer needs and close sales.
Use Salesforce and other applicable sales tools to record customer interactions and sales activities, manage account plans and opportunity strategies, track backlog and pipeline quality, forecast sales, and follow up promptly.
Collaborate with internal operations teams to support quality service agreement delivery and resolve customer issues.
Demonstrate energy, resilience, accountability, and commitment to customer expectations and business commitments.

Benefits

Medical, dental, and vision insurance.
Wellness incentives.
Retirement benefits.
Paid vacation, up to 15 days.
Paid sick days, up to 5 days.
Paid personal leave, up to 5 days.
Paid holidays, up to 13 days.
Birth and adoption leave.
Parental leave.
Family and medical leave.
Bereavement leave.
Jury duty leave.
Military leave.
Purchased vacation.
Short-term and long-term disability.
Life insurance and accidental death and dismemberment coverage.
Health Savings Account, Health Care Spending Account, and Dependent Care Spending Account.
Tuition assistance.
Commission plan and potential short-term cash incentives, subject to plan requirements.
Company car program, via stipend/mileage reimbursement or a dedicated vehicle.
Specialized technical sales training and lead-generation programs.
Structured career-development paths.