Commercial Fleet Coordinator

Model1 Commercial Vehicles•Austin, TX

68d

About The Position

The Fleet Coordinator is responsible for the day-to-day administrative and operational management of Model 1’s commercial fleet orders. Serving as a primary point of contact between corporate clients, dealerships, upfitters, and service vendors, this role ensures vehicles are ordered, tracked, and processed seamlessly while minimizing downtime and operational costs. This role requires a proactive coordinator with 2+ years of experience in fleet, automotive, commercial vehicle, operations, or account support. The ideal candidate is comfortable working with manufacturers, FMC contacts, and internal inventory and sales teams to help keep orders moving, track follow-up items, communicate updates clearly, and support a consistent OEM and FMC coordination process.

Requirements

2+ years of experience in fleet coordination, commercial vehicle operations, automotive, fleet management, sales operations, account support, or a related role preferred.
Experience working with OEMs, fleet management companies, commercial vehicle dealers, upfitters, large fleet customers, or related external partners preferred.
Strong attention to detail and ability to work accurately with order data, inventory records, specifications, pricing, customer requirements, and status updates.
Ability to track open items, follow up professionally, and keep multiple internal and external stakeholders informed.
Comfortable using Microsoft Excel, Outlook, Teams, shared document systems, and internal business platforms.

Nice To Haves

Familiarity with OEM ordering, FMC account coordination, national fleet customers, allocation, production status updates, upfit coordination, and delivery timelines.
Ability to identify inconsistencies between OEM updates, FMC requests, customer expectations, and internal system data.
Comfort operating in a fast-moving environment where priorities, timing, and customer needs can shift quickly.

Responsibilities

Coordinate communication between OEM contacts, Model 1 internal teams, FMC partners, dealerships, upfitters, and service vendors.
Track vehicle orders from initial request through OEM order placement, production, upfit, delivery, and final sale or assignment.
Confirm order details, specifications, customer requirements, pricing, allocation needs, production timing, and delivery expectations are complete and aligned.
Escalate delays, missing information, or conflicting instructions to the appropriate team member for resolution.
Collect, route, and follow up on required documentation, approvals, purchase order details, order confirmations, and related order requirements.
Update internal systems and tracking documents so order, inventory, availability, and status information remains current.
Provide clear updates, summaries, next steps, and action items to sales, inventory, operations, accounting, and leadership teams.
Serve as a support resource for questions related to OEM status, FMC requirements, vehicle availability, and order progress.
Document recurring workflows, standard operating procedures, templates, and reference materials for fleet and inventory processes.
Identify opportunities to reduce manual steps, improve handoffs, strengthen data quality, and make recurring tasks easier to repeat.
Support improvements to reporting, tools, and communication processes where appropriate.