Commercial Cooking Equipment Service Technician

Unlimited Service Group•Wilmington, NC

About The Position

Whaley Foodservice is hiring a Commercial Cooking Equipment Service Technician to troubleshoot and repair commercial kitchen cooking, refrigeration, and HVAC equipment. The role involves working independently, communicating with customers and the branch office about repair status, ordering parts, and completing service tickets and paperwork. Technicians monitor vehicle stock and maintain their service vehicle, tools, and uniforms to Whaley’s quality standards. The position includes reasonable on-call requirements and an on-call weekend rotation, with frequency varying by branch size. The work requires extensive daily travel to job sites and may involve hot grease, overheated kitchens, rooftops, and other high-temperature environments. Physical tasks include lifting and moving heavy equipment, repeated bending and climbing, and working on ladders. Whaley Foodservice describes itself as an equal opportunity employer committed to diversity and inclusion.

Requirements

  • At least 18 years of age.
  • Three years of maintenance experience, including repairing commercial cooking or refrigeration equipment.
  • Valid driver’s license and a driving record that meets the company’s safety standards.
  • Ability to pass a background check and drug screen.
  • Ability to work independently.
  • Dependability.
  • Ability to accurately and promptly complete required paperwork.
  • Excellent customer service skills.
  • Stable work history.

Nice To Haves

  • Strong HVAC experience is a plus.

Responsibilities

  • Troubleshoot and repair commercial kitchen cooking, refrigeration, and HVAC equipment.
  • Communicate with the branch office to order repair parts.
  • Communicate with customers and the branch office regarding repair status.
  • Complete service tickets according to procedures and accurately and promptly complete required paperwork.
  • Monitor truck stock to ensure required parts are stocked on the vehicle.
  • Maintain the service vehicle, tools, and uniforms to represent Whaley’s quality standards.
  • Meet reasonable on-call requirements, including an on-call weekend rotation.

Benefits

  • Sign-on bonus available for experienced technicians.
  • Competitive salary and on-call pay.
  • Company vehicle and cell phone.
  • Uniforms provided.
  • Meters and test equipment.
  • Continuing education.
  • Industry certification.
  • 401(k) and profit sharing.
  • Paid holidays and vacation.
  • Medical and dental benefits.
  • Short-term disability insurance.
  • Company-paid long-term disability insurance.
  • Company-paid life insurance.
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