Commercial Contract Coordinator

TCR•Romulus, MI
•$75,000 - $90,000

About The Position

The Commercial Contract Coordinator supports TCR North America by coordinating the administration and implementation of commercial contracts from customer onboarding through billing and ongoing contract maintenance. The role helps ensure contract documentation, ERP data, SLA assignments, fleet checks, indexations, invoicing inputs, and commercial reporting remain accurate and aligned across Commercial, Finance, Operations, Group Shared Services, and HQ teams. Success in the role means maintaining complete, current, and consistently archived contracts, change orders, and supporting documentation; ensuring accurate customer and contract master data and ERP implementation; and completing SLA assignments, Fleet Check inputs, indexations, and one-off billing items accurately to support timely invoicing. The coordinator also provides reliable reports and clear information for customer reviews, audits, and management decisions. The position is full-time, with a stated annual pay range of $75,000–$90,000 based on experience and qualifications. TCR Group provides integrated Ground Support Equipment (GSE) rental, leasing, and maintenance services and operates globally across more than 200 airports. The company has 1,800+ employees and is an equal opportunity employer committed to diversity and inclusion.

Requirements

  • Strong organizational skills and attention to detail, with the ability to manage multiple contract and billing workstreams.
  • Ability to interpret contract terms and translate them into accurate administrative, ERP, and billing inputs.
  • Clear written and verbal communication skills.
  • Ability to coordinate effectively across a matrix organization without formal authority.

Nice To Haves

  • 3–5 years of experience in commercial operations, contract administration, sales support, finance coordination, or a comparable role is preferred.
  • Working knowledge of SAP or a similar ERP system.
  • Strong Excel skills.

Responsibilities

  • Gather customer and master-data information from local teams to support onboarding of new customers and contracts, including ship-to, sold-to, and W-9 information.
  • Upload and archive signed contracts, change orders, and related documentation in company databases.
  • Support drafting and administration of contract change orders with the Business Development / Commercial team.
  • Ensure the correct SLA is assigned to individual assets and commercial master data supports accurate billing.
  • Validate invoices and coordinate approval and posting activities with Group Shared Services according to established workflows.
  • Prepare and process one-off customer invoices, including transportation charges, penalties, and other non-recurring items.
  • Maintain accurate and up-to-date commercial contract data in the ERP system.
  • Generate standardized and ad hoc reports for management decisions, contract reviews, customer updates, and audits.
  • Collaborate with internal and external stakeholders to maintain alignment across Commercial, Finance, Operations, and Shared Services.
  • Coordinate contract documentation, ERP data, SLA assignments, fleet checks, indexations, invoicing inputs, and commercial reporting across relevant teams.

Benefits

  • Competitive salary based on experience.
  • Medical health insurance.
  • HSA and FSA plans available.
  • Vision insurance.
  • Dental insurance.
  • Short-term and long-term disability insurance.
  • Life insurance.
  • 401(k) plan.
  • PTO increasing up to 20 days.
  • Paid sickness per annum.
  • Provision of all PPE.
  • Unlimited referral bonuses.
  • Opportunities for development and growth.
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