Commercial Contract Coordinator

TCR•Detroit, MI

About The Position

The Commercial Contract Coordinator supports TCR North America by coordinating the administration and implementation of commercial contracts from customer onboarding through billing and ongoing contract maintenance. The role helps ensure contract documentation, ERP data, SLA assignments, fleet checks, indexations, invoicing inputs, and commercial reporting remain accurate and aligned across Commercial, Finance, Operations, Group Shared Services, and HQ teams. Success in the role means commercial contracts, change orders, and supporting documentation are complete, current, and consistently archived; customer and contract master data is accurate and implemented in ERP in line with established workflows; SLA assignments, Fleet Check inputs, indexations, and one-off billing items are completed accurately to support timely invoicing; and commercial stakeholders have reliable reporting and information for customer reviews, audits, and management decisions.

Requirements

3–5 years of experience in commercial operations, contract administration, sales support, finance coordination, or a comparable role is preferred.
Strong organizational skills and attention to detail, with the ability to manage multiple contract and billing workstreams.
Working knowledge of SAP or a similar ERP system.
Ability to interpret contract terms and translate them into accurate administrative, ERP, and billing inputs.
Clear written and verbal communication skills and the ability to coordinate effectively across a matrix organization without formal authority.

Nice To Haves

Strong Excel skills preferred.

Responsibilities

Support onboarding of new customers and contracts by gathering required customer and master-data information from local teams, including ship-to, sold-to, and W-9 information.
Upload and archive signed contracts, change orders, and related documentation in company databases.
Support drafting and administration of contract change orders in coordination with the Business Development / Commercial team.
Ensure the correct SLA is assigned to individual assets and that commercial master data supports accurate billing.
Validate invoices and coordinate approval and posting activities with Group Shared Services in line with established workflows.
Prepare and process one-off customer invoices, including transportation charges, penalties, and other non-recurring items.
Maintain accurate and up-to-date commercial contract data in the ERP system.
Generate standardized and ad hoc reports to support management decisions, contract reviews, customer updates, and audits.
Collaborate with internal and external stakeholders to maintain alignment across Commercial, Finance, Operations, and Shared Services.