Commercial Cleaning Supervisor [s]

CBRE Government & Defense Services•Coralville, IA

About The Position

As a CBRE Government & Defense Services Cleaning Supervisor, you oversee cleaners at the site and supervise staff responsible for maintaining a clean, orderly, and safe environment for employees and clients. You coordinate the team’s daily activities, manage schedules and tasks, inspect completed work, and support customer objectives. The role may also provide daily cleaning support in designated private building areas as needed. You resolve complex problems, may establish new techniques to help the team meet its objectives, and ensure personal and team outcomes positively affect customer objectives. You lead by example and model behaviors consistent with CBRE-GDS values. The starting salary is $52,000 per year. The position may be eligible for competitive benefits, including medical, well-being, financial planning, and short-term incentive benefits. Due to federal contract compliance requirements, the role may be filled only by U.S. Persons, as defined in the posting. The employer maintains a drug-free workplace and conducts pre-employment substance abuse testing.

Requirements

High school diploma or GED.
At least 5 years of job-related experience.
Ability to fulfill the physical requirements of the role, including stooping, standing, walking, and climbing stairs.
Ability to lift or carry heavy loads of 50 lbs. or more.
In-depth understanding of processes, procedures, systems, and concepts within the job function, and basic knowledge of related job functions.
Ability to explain complex concepts or sensitive information.
Knowledge of Microsoft Office products.
Excellent organizational skills and a master-level inquisitive mindset.
Must be a U.S. Person under the federal contract compliance requirements; the posting defines this as a U.S. citizen, U.S. national, lawful permanent resident, person granted refugee status in the U.S., or person granted asylum in the U.S.

Nice To Haves

Prior shift manager or supervisory experience is preferred.

Responsibilities

Coordinate and manage the team's daily activities; establish work schedules, assign tasks, and cross-train staff.
Schedule daily staff meetings and required in-service training sessions.
Check cleaning equipment condition, order supplies as needed, and ensure supplies are kept in a safe, secure area.
Coordinate and liaise with clients and employees; handle complaints and feedback.
Inform the team of requests, confirm completion, inspect cleaners’ work, and submit daily cleanliness reports.
Initiate regular training on procedures for using chemical cleaners.
Ensure standardized cleaning processes meet company standards.
Provide daily cleaning support to designated private areas of the building as needed.
Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
May establish new techniques to help the team meet its objectives.
Ensure personal and team outcomes positively affect customer objectives.
Lead by example and model behaviors consistent with CBRE-GDS values.