Commercial Cleaning Supervisor- Evening Shift [s]

CBRE Government & Defense Services•Rockford, IL

About The Position

As a CBRE Government & Defense Services Cleaning Supervisor, you oversee cleaners and supervise staff responsible for maintaining a clean, orderly, and safe environment for employees and clients. This role coordinates daily team activities, schedules, assignments, training, cleaning supplies and equipment, and client communications. It also involves inspecting completed work, submitting daily cleanliness reports, supporting cleaning in designated private areas, resolving complex problems, and ensuring team outcomes align with customer objectives and CBRE-GDS values. The position is an evening shift. Starting pay is $50,000 per year. Compensation offered to a successful candidate depends on skills, qualifications, and experience. The position may be eligible for competitive benefits, including medical, well-being, financial planning, and short-term incentive benefits. Due to federal contract compliance requirements, the position may be filled only by U.S. Persons. Pre-employment substance abuse testing is required.

Requirements

High school diploma or GED.
At least 5 years of job-related experience.
Ability to fulfill physical requirements, including stooping, standing, walking, climbing stairs, and lifting or carrying loads of 50 pounds or more.
In-depth understanding of processes, procedures, systems, and concepts within the job function, and basic knowledge of related job functions.
Ability to explain complex concepts or sensitive information.
Knowledge of Microsoft Office products.
Excellent organizational skills and a master-level inquisitive mindset.
May be filled only by a U.S. Person due to federal contract compliance requirements.
Must complete pre-employment substance abuse testing.

Nice To Haves

Prior shift manager or supervisory experience.

Responsibilities

Coordinate and manage the team’s daily activities, establish work schedules, assign tasks, and cross-train staff.
Schedule daily staff meetings and required in-service training sessions.
Check cleaning equipment condition, order cleaning supplies as needed, and ensure supplies are stored in a safe, secure area.
Coordinate and liaise with clients and employees, and handle complaints and feedback.
Communicate requests to the team, confirm completion, inspect cleaners’ work, and submit daily cleanliness reports.
Initiate regular training on procedures for using chemical cleaners.
Ensure standardized cleaning processes meet company standards.
Provide daily cleaning support to designated private building areas as needed.
Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
May establish new techniques to help the team meet its objectives.
Ensure personal and team outcomes positively impact customer objectives.
Lead by example and model behaviors consistent with CBRE-GDS values.