Commercial Cleaning Supervisor [s]

CBRE Government & Defense Services•Phoenix, AZ

About The Position

As a CBRE Government & Defense Services Cleaning Supervisor, you oversee cleaners’ work activities at the site and supervise staff responsible for maintaining a clean, orderly, and safe environment for employees and clients. The role includes managing daily team operations, coordinating with clients and employees, ensuring work meets company standards, and supporting cleaning in designated private areas of the building. The position requires a high school diploma or GED and at least five years of job-related experience. The role has physical requirements including stooping, standing, walking, climbing stairs, and lifting or carrying loads of 50 pounds or more. Due to federal contract compliance requirements, the position may be filled only by U.S. Persons, including U.S. citizens, U.S. nationals, lawful permanent residents, and individuals granted refugee or asylum status in the United States. The stated base salary is $52,000. The position may also be eligible for competitive benefits, including medical, well-being, financial planning, and short-term incentive benefits.

Requirements

High school diploma or GED.
At least 5 years of job-related experience.
Ability to fulfill the physical requirements of the role, including stooping, standing, walking, climbing stairs, and lifting or carrying loads of 50 pounds or more.
In-depth understanding of processes, procedures, systems, and concepts within the job function, and basic knowledge of related job functions.
Ability to explain complex concepts or sensitive information.
Knowledge of Microsoft Office products.
Excellent organizational skills and a master-level inquisitive mindset.
Must qualify as a U.S. Person under the federal contract compliance requirements; eligible categories include U.S. citizens, U.S. nationals, lawful permanent residents, and individuals granted refugee or asylum status in the United States.

Nice To Haves

Prior shift manager or supervisory experience.

Responsibilities

Coordinate and manage the team’s daily activities, establish work schedules, assign tasks, and cross-train staff.
Schedule daily staff meetings and required in-service training sessions.
Check cleaning equipment condition, order supplies as needed, and ensure supplies are kept in a safe, secure area.
Coordinate and liaise with clients and employees, and handle complaints and feedback.
Inform the team of requests, confirm completion, inspect cleaners’ work, and submit daily cleanliness reports.
Initiate regular training on procedures for using chemical cleaners.
Ensure standardized cleaning processes meet company standards.
Provide daily cleaning support to designated private areas of the building as needed.
Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
Establish new techniques as needed to help the team meet its objectives.
Ensure personal and team outcomes positively affect customer objectives.
Lead by example and model behaviors consistent with CBRE-GDS values.