Commercial Cleaning Supervisor [s]

CBRE Government & Defense Services•Richardson, TX

11h

About The Position

As a CBRE, Government & Defense Services Cleaning Supervisor, you oversee cleaners’ work activities at the site and supervise staff responsible for maintaining a clean, orderly, and safe environment for employees and clients. You coordinate daily team activities, schedules, assignments, and training; monitor equipment and supplies; liaise with clients and employees; inspect completed work and submit daily cleanliness reports; and ensure cleaning procedures meet company standards. The role may also provide daily cleaning support to designated private areas of the building. You resolve complex problems, may establish new techniques to help the team meet its objectives, and model behaviors consistent with CBRE-GDS values. The position has a base salary of $49,920 and may be eligible for competitive benefits, including medical, well-being, financial planning, and short-term incentive benefits. Due to federal contract compliance requirements, the role may be filled only by U.S. Persons as defined in the posting.

Requirements

High school diploma or GED and 5+ years of job-related experience.
Fulfill the physical requirements of the role, including stooping, standing, walking, climbing stairs, and lifting or carrying loads of 50 lbs. or more.
In-depth understanding of processes, procedures, systems, and concepts within the job function, and basic knowledge of related job functions.
Ability to explain complex concepts or sensitive information.
Knowledge of Microsoft Office products.
Excellent organizational skills and a master-level inquisitive mindset.
Must be a U.S. Person due to federal contract compliance requirements; the posting defines this as a U.S. citizen, U.S. national, lawful permanent resident, or individual granted refugee status or asylum in the U.S.

Nice To Haves

Prior shift manager or supervisory experience.

Responsibilities

Coordinate and manage the team’s daily activities, establish work schedules, assign tasks, and cross-train staff.
Schedule daily staff meetings and required in-service training sessions.
Check the condition of cleaning equipment, order cleaning supplies as needed, and ensure supplies are kept in a safe, secure area.
Coordinate and liaise with clients and employees, and handle complaints and feedback.
Inform the team of requests, confirm completion, inspect cleaners’ work, and submit daily cleanliness reports.
Initiate regular training on procedures for using chemical cleaners.
Ensure standardized cleaning processes meet company standards.
Provide daily cleaning support to designated private areas of the building as needed.
Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
May establish new techniques to help the team meet its objectives.
Ensure personal and team outcomes positively affect customer objectives.
Lead by example and model behaviors consistent with CBRE-GDS values.