Commercial Auto Liability Claims Adjuster- Bodily Injuries

Gallagher•Upper Allen Township, PA

52d•Remote

About The Position

Gallagher Bassett is hiring a Commercial Auto Liability Claims Adjuster focused on bodily injury claims. The role handles third-party auto liability claims and complex bodily injury claims, including litigation management, with claims jurisdictions nationwide. It is eligible for fully remote work. The adjuster investigates, evaluates, and resolves claims, analyzes exposure, determines an appropriate course of action, and communicates with claimants, clients, and other parties throughout the claims process. Claims must be handled in accordance with client and company policies, applicable laws and regulations, industry standards, and ethical requirements. The position also involves partnering with clients to improve claims management and maintaining timely, efficient claim-file documentation.

Requirements

High school diploma.
At least 3 years of related claims experience.
Experience with auto liability, complex bodily injury claims, litigation management, and third-party administrator (TPA) claims.
Appropriate licensing and/or certification in all states in which claims are handled; the posting identifies Texas, Florida, and Georgia adjuster licenses.
Knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.

Nice To Haves

Bachelor's degree.
Nationwide jurisdictional experience.
New York adjuster license.

Responsibilities

Investigate, evaluate, and resolve auto liability claims, including bodily injury claims and litigation.
Analyze claims exposure, plan an appropriate course of action, and make informed decisions to resolve claims.
Communicate and interact with claimants, clients, and other parties involved in the claims process.
Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
Handle claims in accordance with client and corporate policies, procedures, industry practices, and statutory, regulatory, and ethical requirements.
Document and communicate claim activity accurately, promptly, and efficiently.
Partner with clients to provide innovative solutions and improve claims management processes.
Think critically, solve problems, and plan and prioritize work to serve clients effectively.