Command Center Operator-3rd Shift (HOND151)

Security Engineers•Lincoln, AL

About The Position

Security Engineers is seeking dependable Command Center Operators to support safe and secure client environments. Operators monitor critical security systems, dispatch emergency responses, process alerts, handle communications, and enforce site policies. The position requires strong multitasking and communication skills, along with the ability to remain calm while managing multiple security functions simultaneously. This is a full-time third-shift position scheduled Thursday through Sunday, 9:00 PM to 5:00 AM, paying $18.08 per hour. Employment is contingent on satisfactory completion of a post-offer background investigation and drug screen. A criminal background check may be required by law because the position supports safety-sensitive licensed private security operations. Responsibilities and requirements may change based on client or company needs.

Requirements

Valid Security Officer/Guard License or ability to obtain one.
Must be at least 18 years old.
Ability to perform in fast-paced, high-pressure environments.
Weekend availability.
Strong situational awareness and problem-solving skills.
Ability to remain calm during critical situations.
Basic computer skills, including the ability to use tablets and multiple software systems.
Strong multitasking ability.
High school diploma or equivalent.
Ability to stand or sit for at least one hour without a break.
Ability to walk at least one-half mile without stopping.
Ability to climb 20 commercial stairs without stopping.
Able to obtain any and all required security certifications or licenses.

Nice To Haves

Experience with Microsoft Office Suite.
Alabama Security Regulatory Board License.
At least one year of military, law enforcement, or security experience.
At least two years of customer service experience.

Responsibilities

Dispatch responses to fire, medical, chemical, and traffic incidents.
Answer associate calls about lateness or absences and update internal systems.
Respond to duress alarms and acknowledge card-access alerts.
Control and document access to client property.
Help prevent loss or damage resulting from fire, equipment issues, or safety hazards.
Issue Hot Work and Confined Space permits.
Enforce client rules, regulations, and access requirements.
Operate multiple software platforms concurrently.
Conduct routine foot and vehicle patrols to identify and report hazards.
Monitor access points and verify identification.
Review camera systems and surveillance feeds for suspicious activity.
Respond to alarms and emergencies in accordance with protocols.
Maintain accurate logs of activities, incidents, and communications.
Perform routine tasks such as unlocking and locking doors and monitoring equipment.
Assist visitors and employees professionally.
Enforce site-specific Post Orders and security protocols.
Ensure compliance with Security Engineers and client policies, including parking, smoking, and loitering rules.