Collision Estimator / Repair Planner

Motocruit•Harrison Township, PA

About The Position

We are seeking a highly motivated, professional, and detail-oriented Collision Repair Planner (Estimator). This role is critical to the success of the shop and is responsible for creating accurate repair plans and ensuring vehicles move efficiently through production. The ideal candidate communicates effectively verbally and in writing, thrives in a fast-paced setting, is tech-savvy, and is eager to grow their career within a dynamic environment.

Requirements

Prior customer service, front office, or administrative experience; automotive or collision industry experience is a plus.
Excellent verbal and written communication skills.
Highly organized with strong attention to detail.
Professional appearance and demeanor.
Self-driven, motivated, and eager to grow.
Strong problem-solving skills and ability to handle customer concerns effectively.
Ability to multitask and work efficiently in a fast-paced environment.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and digital communication tools (CRM/email platforms).

Nice To Haves

5+ years of collision estimating experience (preferred).

Responsibilities

Work directly with technicians to blueprint each vehicle entering production.
Write repair plans based on OEM procedures.
Clearly communicate repair updates to collision repair advisors.
Support the management team with administrative tasks, data entry, and documentation.
Maintain a clean, organized, and professional front office environment.
Assist with insurance claim processing and adjuster coordination.
Source and order parts as needed during the repair process.
Manage workflow for all vehicles in-process.
Coordinate sublet repairs when necessary.
Demonstrate a proactive attitude toward professional development and advancement.