Collision Center Repair Planner
About The Position
At Body by Cochran, the Repair Planner inspects damaged vehicles, prepares accurate repair estimates, and coordinates repairs from intake through completion. The role is the primary point of contact for customers and insurance companies, ensuring timely communication, proper documentation, and profitable repair planning. The position uses approved estimating software and the company’s AI tool, which supports virtual estimates, centralized messaging, and automated follow-ups to streamline workflow and customer communication. Body by Cochran describes itself as a family-owned, customer-focused organization committed to excellence, innovation, and continuous growth. Its collision centers promote from within and offer employees opportunities to develop long-term careers.
Responsibilities
- Greet customers and perform initial vehicle damage inspections.
- Prepare detailed repair estimates using approved estimating software.
- Upload photos and documentation for insurance approval.
- Communicate with insurance adjusters regarding supplements and approvals.
- Create repair plans in collaboration with body technicians and painters.
- Identify additional damage during teardown and submit supplements.
- Maintain consistent customer communication throughout the repair process.
- Schedule repairs and manage production timelines.
- Ensure repairs meet manufacturer guidelines and safety standards.
- Deliver completed vehicles and review repairs with customers.
Benefits
- Competitive pay based on experience
- Opportunities for career growth and advancement
- On-the-job training and professional development
- Health, dental, and vision benefits
- Paid time off and holidays
- A positive, team-oriented work environment
- Access to advanced tools like the new AI tool
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
