Collision Center Estimator

Nissan & Mazda of Elk Grove•Elk Grove, CA

4d•$75,000 - $130,000

About The Position

Elk Grove Custom Collision Center is seeking an experienced Collision Center Estimator to connect customers, insurance partners, and repair teams. The Estimator writes repair orders and estimates, keeps repairs moving, and helps customers feel informed and confident. The role supports customer satisfaction, repair quality, and shop performance. The position includes inspecting damaged vehicles, preparing accurate estimates and repair plans, guiding customers through repairs, negotiating supplements with insurance companies, and coordinating with technicians and parts personnel. The Estimator monitors repairs from estimate through final delivery and helps ensure vehicles are returned clean, complete, and ready for the road. Compensation is commission-based, with anticipated annual earnings of $75,000–$130,000 depending on performance and the applicable compensation plan. The company provides ongoing manufacturer and professional training, support from management and technician teams, insurance options, 401(k) retirement options with annual company contributions, and paid vacation.

Requirements

Experience with CCC ONE and Mitchell Cloud or similar estimating software.
Strong understanding of collision repair procedures and vehicle construction.
Excellent customer service, communication, organization, and time-management skills.
Positive attitude, team-first mindset, and ability to multitask in a fast-paced environment.
Basic computer proficiency.
High school diploma or equivalent.
Valid driver’s license with an acceptable driving record.

Nice To Haves

Three or more years of collision estimating experience preferred.
Knowledge of insurance claims and DRP repair processes preferred.
I-CAR Platinum Certification preferred.

Responsibilities

Inspect damaged vehicles and write complete and accurate estimates.
Develop repair plans that prioritize safe, high-quality repairs completed to manufacturer standards.
Write estimates and supplements using CCC ONE or similar estimating software.
Guide customers through the repair process with care and clear, honest communication.
Negotiate supplements with insurance companies and adjusters professionally and tenaciously.
Coordinate with technicians and parts personnel to maintain efficient workflow.
Monitor each repair from estimate through final delivery.
Return customers’ vehicles clean, complete, and ready for the road.