Collision Estimator

Caliber Holdings•Virginia Beach, VA
•Onsite

About The Position

Caliber Collision is hiring a Collision Estimator to perform estimating and customer-service duties at its Virginia Beach service center. The position includes writing estimates, conducting process reviews, checking in customer vehicles, completing final customer paperwork before vehicle delivery, finalizing total-loss administration, and communicating post-repair plans and vehicle-status updates to customers. The estimator must comply with Caliber’s safety rules, guidelines, and company standards.

Requirements

  • At least 2 years of collision estimating experience.
  • At least 21 years of age.
  • Valid driver’s license and eligibility for coverage under the company insurance policy.
  • Motor Vehicle Physical Damage Appraisers License.
  • Prior experience with CCC1 or similar estimating software.
  • Advanced understanding and knowledge of repair processes and procedures.
  • Strong sales orientation.
  • Ability to understand written and verbal instructions.
  • Ability to prioritize competing tasks and adapt to a fast-paced environment.
  • Must be eligible to work in the U.S. with no restrictions.

Nice To Haves

  • Sales experience is preferred.

Responsibilities

  • Write collision repair estimates.
  • Conduct process reviews.
  • Check in customer vehicles.
  • Complete final customer paperwork before vehicle delivery, including DRP documentation and final invoices.
  • Finalize total-loss administration.
  • Communicate post-repair plans and vehicle-status updates to customers.
  • Follow Caliber safety rules, guidelines, and company standards.

Benefits

  • Medical, dental, and vision coverage eligibility from day one.
  • Industry-comparable pay, paid weekly.
  • Paid vacation and holidays, with accrual beginning on day one.
  • Paid skilled training and certifications, including I-CAR.
  • Career growth opportunities; the company promotes from within.
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