College Intern - Microsoft 365 / Copilot AI

SRP • Tempe, AZ

2d • Hybrid

About The Position

SRP is seeking a motivated College Intern to support its teams while gaining hands-on experience in a collaborative, mission-driven environment. The internship gives students the opportunity to apply classroom knowledge to real-world projects supporting SRP’s reliable, sustainable water and power services. Interns work with experienced professionals, contribute to meaningful work, and develop technical and professional skills while learning about SRP’s operations and culture.

The Microsoft 365 / Copilot AI internship provides exposure to emerging technologies and information management and IT best practices. The Microsoft 365 platform includes Copilot AI, SharePoint Online, Exchange Online, Outlook, OneDrive, Teams, Viva Engage, and Power Platform. Collaboration Services works with internal and external customers to help them accelerate their work and improve collaboration.

Interns work scheduled hours based on departmental needs, between 15 and 40 hours per week. SRP currently offers a hybrid workplace, with eligible employees able to telework up to three days per week. Employees must live and work in Arizona.

Requirements

• High school diploma, GED, or equivalent.
• Work a minimum of 15 and a maximum of 40 hours per week, with scheduled hours varying according to departmental needs and the hiring manager’s discretion.
• Be legally authorized to work in the United States.
• Live and work in Arizona.

Nice To Haves

• Skill using SharePoint and/or Microsoft 365 features to provide business solutions for collaboration and information sharing.
• Basic understanding of information management in a corporate setting.
• Excellent communication skills and ability to interface directly with clients.
• Ability to think creatively to develop information management solutions.
• Outstanding presentation skills.
• Ability to deal with ambiguity and work in a fast-paced, evolving environment.
• Results-oriented approach.
• High degree of learning agility.
• Team-player approach.
• Ability to make abstract concepts more concrete.
• Proficiency with Microsoft Office Suite and web browsers.
• Strong organizational skills.
• Experience troubleshooting issues.
• Customer focus and ability to provide excellent customer service.
• Achievement orientation and consistent effort toward goals.
• Analytical approach, including finding patterns and connections and being rigorous and fact-driven.
• Ability to explain information clearly to businesspeople.
• Dependability, commitment to tasks, and follow-through.

Responsibilities

• Provide client support for users of SharePoint, Outlook, Teams, Copilot AI, and other Microsoft 365 applications.
• Investigate and resolve customer, system, and technical issues related to Microsoft 365 applications and business systems by determining root causes, communicating with stakeholders, and implementing timely solutions.
• Gather and document client requirements for new requests.
• Work with Microsoft 365 administrators to build and implement solutions using standard features of Microsoft 365, Teams, and SharePoint.
• Provide support for implemented solutions.

Benefits

• 401(k) plan with employer matching.
• Access to a recreation and fitness facility.
• Tuition assistance for undergraduate and graduate programs; college interns are eligible to receive $1,000 per calendar year.
• Competitive pay and performance incentives for eligible employees.

What This Job Offers

• Career Level: Intern
• Education Level: High school or GED