Microsoft 365 Administrator

Moffitt Cancer Center
•$85,010 - $129,584

About The Position

The Microsoft 365 Administrator works in Moffitt’s expanding infrastructure environment, supporting the use of cloud technologies and systems transformation. The role oversees administration of Moffitt’s Microsoft 365 platform, including Exchange, email archiving and security, SharePoint Online, OneDrive for Business, Microsoft Teams, Power Automate, and related products. The administrator contributes to business-enabling projects while providing day-to-day technical support for the platform.

Requirements

  • Bachelor’s degree and at least 3 years of hands-on experience in a Microsoft Office 365 environment; alternatively, an associate degree plus 2 additional years of relevant technology experience (5 years total), or a high school diploma plus 4 additional years of relevant technology experience (7 years total), may be considered in lieu of a bachelor’s degree.
  • Experience with Microsoft 365 administration and technical administration of IT applications or infrastructure, especially Microsoft 365, Exchange Online, SharePoint Online, Power Automate/Apps, and Active Directory/Azure Active Directory.
  • Experience developing training materials and training end users.

Nice To Haves

  • Microsoft 365 certification.
  • Azure/Entra ID certification.

Responsibilities

  • Provide technical support and troubleshooting for Microsoft 365 and Exchange email products.
  • Support deployment, provisioning, data validation, and restoration as needed.
  • Support and maintain Microsoft 365 SharePoint sites, Microsoft Teams, Exchange, and related applications.
  • Manage intake, creation, and implementation of SharePoint sites in accordance with Moffitt governance models for design, security, and data compliance.
  • Work with business users to determine appropriate design and configuration requirements.
  • Assist team members and business site owners with configuration requirements and day-to-day operational support.
  • Respond to service incidents and requests in support of the Moffitt community.
  • Document keep-the-lights-on (KTLO) and project efforts in Jira.
  • Provide ancillary and backup support to Azure System and Exchange Administrators as required.
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