Microsoft 365 Administrator

Volunteers of America National Services (VOANS)•Eden Prairie, MN

22h•$90,000 - $101,000•Onsite

About The Position

Volunteers of America National Services (VOANS) is seeking a Microsoft 365 Administrator for an onsite in-office position in Eden Prairie, Minnesota. The role administers and maintains tenant-level Microsoft 365 configurations in a mission-driven healthcare organization, ensuring the environment is secure, reliable, efficient, and recoverable. The Administrator owns tenant-level configuration affecting identity, authentication, access, collaboration, endpoint management, security, compliance, and backup and recovery. The position administers Microsoft Entra ID, single sign-on (SSO), multifactor authentication (MFA), Conditional Access, core Microsoft 365 workloads, Microsoft Intune, and applicable Microsoft Defender and Microsoft Purview capabilities. The Administrator also partners with the IT Team to monitor, investigate, and respond to Microsoft 365 and identity-related security events using Microsoft Sentinel, Microsoft Defender, Microsoft Entra ID, and related monitoring tools. VOANS is a mission-driven organization that provides healthcare, housing, and supportive services nationwide to seniors, veterans, individuals with disabilities, and families. The organization describes its culture as collaborative and inclusive, with a commitment to compassion, integrity, and service.

Requirements

Bachelor’s degree in information technology, computer science, cybersecurity, or a related discipline; an equivalent combination of relevant education, training, certifications, and professional experience may be considered.
Three or more years of hands-on Microsoft 365 administration experience in a business, healthcare, or enterprise environment.
Experience administering Microsoft 365 tenant services through the Microsoft 365 Admin Center, Exchange Admin Center, Teams Admin Center, SharePoint Admin Center, Microsoft Entra Admin Center, Intune Admin Center, Microsoft Defender portal, and Microsoft Purview portal.
Hands-on experience with Microsoft Entra ID and identity and access management, including user and group lifecycle management, authentication methods, MFA, self-service password reset, passwordless authentication, administrative roles, role-based access control, Identity Protection, access governance, and privileged-access management.
Experience designing, implementing, documenting, testing, and troubleshooting Conditional Access policies, including MFA enforcement, device-compliance requirements, location- and risk-based controls, session controls, privileged-administration protections, policy exceptions, and emergency-access or break-glass account considerations.
Experience designing, implementing, and supporting SSO integrations for SaaS and enterprise applications using SAML, OAuth 2.0, OpenID Connect, WS-Federation, or comparable federation and authentication protocols.
Experience administering Microsoft 365 workloads, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive for Business, Microsoft 365 Groups, shared mailboxes, distribution groups, domains, mail flow, users, licensing, and tenant-wide settings.
Working knowledge of Microsoft Intune, including endpoint enrollment, device compliance, configuration profiles, mobile-device management, application deployment, and integration with Conditional Access.
Working knowledge of Microsoft Defender for Office 365, Microsoft Defender XDR, Defender for Endpoint, Defender for Cloud Apps, Microsoft Purview, and related security, compliance, data-protection, and endpoint-detection capabilities.
Experience monitoring and investigating identity, access, endpoint, and Microsoft 365 security activity through Microsoft Entra sign-in and audit logs, Microsoft 365 audit logs, Microsoft Defender portals, and comparable security-monitoring tools.
Familiarity with Microsoft Sentinel or a comparable security information and event management platform, including alert and incident review, basic log analysis, data connectors, analytics rules, investigation support, and coordination with cybersecurity or security operations personnel.
Experience administering, monitoring, restoring, and testing Microsoft 365 backup and recovery solutions for Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, Microsoft 365 Groups, and other supported workloads.

Responsibilities

Administer and maintain tenant-level Microsoft 365 configurations and services.
Own tenant-level configuration affecting identity, authentication, access, collaboration, endpoint management, security, compliance, and backup and recovery.
Administer Microsoft Entra ID, SSO, MFA, Conditional Access, core Microsoft 365 workloads, Microsoft Intune, and applicable Microsoft Defender and Microsoft Purview capabilities.
Monitor, investigate, and support responses to Microsoft 365 and identity-related security events in partnership with the IT Team, using Microsoft Sentinel, Microsoft Defender, Microsoft Entra ID, and related monitoring tools.
Administer, monitor, restore, and test Microsoft 365 backup and recovery solutions across supported workloads.
Support security monitoring, alert investigation, incident-response coordination, documentation, process improvement, change management, and stakeholder communication.