Microsoft 365 Administrator
About The Position
Heidelberg USA is seeking a Microsoft 365 Administrator to manage Microsoft 365 workplace applications in a multinational enterprise environment. The role focuses on enabling and governing Microsoft Copilot, SharePoint, OneDrive, and Microsoft Teams, while helping maintain a secure, compliant, modern digital workplace and supporting adoption of AI-powered productivity tools. The position is based in Marietta, Georgia, with possible travel to Germany. The administrator will manage Microsoft 365 services and configurations, support business units using the SharePoint-based corporate intranet, and serve as an escalation point for complex or global issues. The role involves collaboration with regional IT teams, business stakeholders, Microsoft support, and implementation partners. Teams Voice and related telephony administration may be included if determined to be a requirement. A bachelor's degree in a relevant field is requested, though equivalent professional experience may be considered. Applicants should have at least three years of hands-on Microsoft 365 administration experience in a large or global environment, proven experience as a Microsoft 365 Administrator, and fluency in spoken and written English. Additional language skills are a plus, with German considered an advantage.
Requirements
- Strong expertise in Microsoft 365 administration in a large-scale or global enterprise environment.
- At least 3 years of hands-on experience administering Microsoft 365 in a large or global environment.
- Proven experience as a Microsoft 365 Administrator.
- Experience building and operating Microsoft 365 solutions, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Microsoft Copilot, and PowerShell.
- Experience supporting SharePoint-based business applications and collaboration platforms.
- Strong communication, stakeholder management, problem-solving, and organizational skills.
- High attention to detail, reliability, and customer service orientation.
- Fluency in English, both written and spoken.
- Bachelor's degree in Computer Science, Business Informatics, Business Administration, or a related field; equivalent professional experience may be considered.
Nice To Haves
- Experience with Teams Voice and telephony administration, if applicable to the role.
- Additional language skills; German is considered an advantage.
Responsibilities
- Administer Microsoft 365, including Microsoft Copilot, SharePoint Online, OneDrive, Microsoft Teams, and other Microsoft 365 applications.
- Support business units operating the SharePoint-based corporate intranet.
- Manage Microsoft 365 configuration, updates, service health, lifecycle management, global licensing, and service enablement.
- Administer Microsoft Copilot for Microsoft 365, including licensing and tenant settings, while ensuring compliance with data protection requirements.
- Serve as an escalation point for complex or global Microsoft 365 issues.
- Collaborate with regional IT teams, business stakeholders, Microsoft support, and implementation partners.
- Potentially support and administer Microsoft Teams Voice solutions, telephony features, and related collaboration services if required.
Benefits
- Medical, dental, and vision coverage eligibility from day 1.
- Short- and long-term disability coverage.
- 401(k) plan with employer match.
- Life insurance coverage.
- Vacation, sick, and personal time off.
- 12 company holidays.
- 4 floating holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
