Microsoft 365 Administrator
Heidelberg USA Inc•Woodstock, GA
•$100,000 - $140,000•Onsite
About The Position
Heidelberg USA is looking for a highly skilled Microsoft 365 Administrator to own and manage our Microsoft 365 workplace applications in a multinational enterprise environment. This role includes the enablement and governance of Microsoft Copilot, SharePoint, OneDrive, and Microsoft Teams for Microsoft 365. You will play a key role in ensuring a secure, compliant, and modern digital workplace while driving the adoption of AI-powered productivity tools across the organization.
Requirements
- Strong expertise in Microsoft 365 administration within a large-scale or global enterprise environment.
- Hands-on experience with Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Microsoft Copilot, and PowerShell.
- Experience supporting SharePoint-based business applications and collaboration platforms.
- Strong communication, stakeholder management, problem-solving, and organizational skills.
- High attention to detail, reliability, and customer service orientation.
- Bachelor's degree in Computer Science, Business Informatics, Business Administration, or a related field; equivalent professional experience may be considered.
- 3+ years of hands-on experience administering Microsoft 365 in a large or global environment.
- Proven experience as a Microsoft 365 Administrator.
- Experience building and operating Microsoft 365 solutions, including Exchange Online, Teams, SharePoint Online, OneDrive, Microsoft Copilot, and PowerShell.
- Fluency in English, both written and spoken, is required.
Nice To Haves
- Experience with Teams Voice and telephony administration preferred (if applicable).
- Additional language skills are a plus, with German considered an advantage.
Responsibilities
- Act as Administrator for Microsoft 365 and administer Microsoft Copilot, SharePoint Online, OneDrive, Microsoft Teams, and other Microsoft 365 applications.
- Support business units running the SharePoint-based corporate intranet.
- Manage Microsoft 365 configuration, updates, service health, lifecycle management, global licensing, and service enablement.
- Administer Microsoft Copilot for Microsoft 365, including licensing and tenant settings, while ensuring compliance with data protection requirements.
- Act as an escalation point for complex or global Microsoft 365 issues.
- Collaborate with regional IT teams, business stakeholders, and Microsoft support and implementation partners.
- (Optional) Support and administration of Microsoft Teams Voice solutions, telephony features, and related collaboration services, if determined to be a requirement for the role.
Benefits
- Medical, dental, and vision coverage eligibility from day 1
- Short- and long-term disability coverage offered
- 401 (K) plan with employer match
- Life insurance coverage offered
- Vacation, Sick and Personal Time Off offered
- 12 company holidays
- 4 floating holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
