Contract to Perm Collections Specialist (Remote)

Naviga•Houston, TX

16h•Remote

About The Position

This is a temp-to-hire opportunity for a detail-oriented professional to join the collections team at a leading global business law firm in a fully remote capacity. Reporting to the Sr. Collections Manager, the Collections Specialist supports financial and administrative functions, including client onboarding, payment processing, and financial reporting. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m. EST. The position offers the potential to convert to permanent employment.

Requirements

At least 5 years of experience in a professional accounting role, specifically in collections, accounts receivable, or financial administration.
Previous experience working in a law firm environment.
High school diploma or GED.
Intermediate-level skills in MS Word and Excel.
Experience with Aderant and Chrome River is required.
Ability to communicate effectively with staff, attorneys, and clients verbally and in writing.
Ability to thrive in fast-paced, deadline-driven environments and manage multiple tasks efficiently.
Accuracy, professional persistence, and ability to handle client objections effectively.

Nice To Haves

Associate’s Degree preferred.
Workday, PayPal, and ARCS experience highly desired.
Interest in a long-term role with the potential to become permanent.

Responsibilities

Assist with gathering financial documents and setting up new client profiles in accordance with procedures.
Process credit card payments, verify transactions, investigate discrepancies, and track missing transactions.
Run and analyze reports on outstanding balances and collections activity to provide management insights.
Prepare and submit documentation in Chrome River to process client overpayment refunds.
Complete and process vendor forms accurately in accordance with company policies.
Provide general assistance to collections managers and communicate effectively with clients and vendors.